Award

Microsoft Premier Support

DEPARTMENT FOR EDUCATION

This public procurement record has 2 releases in its history.

AwardUpdate

28 Apr 2017 at 08:00

Award Notice
Award

16 Mar 2017 at 09:47

Award Notice
Summary of the contracting process

The procurement process titled "Microsoft Premier Support" was initiated by the Department for Education, with a contract value of £730,000. This tender falls under the IT services industry category and was located in England. The procurement method used was a direct award, and it has now reached the award stage with the contract period commencing on 5 March 2017 and expiring on 4 March 2018. The tender period concluded on 28 February 2017, with the award notice published on 16 March 2017.

This contract presents significant opportunities for IT service providers, particularly those specialising in consulting, software development, and support services. Businesses experienced in cloud services, especially those with expertise in Microsoft technologies, would be well-suited to compete for similar contracts. The emphasis on service delivery management and application development showcases a demand for innovative solutions and partnership capabilities in modernising educational IT systems.

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Notice Information

Notice Title

Microsoft Premier Support

Notice Description

Microsoft Premier Support for both SFA and DfE for the period commencing 05/03/2017 Expiring 04/03/2018. Microsoft Service Delivery Manager will facilitate the continual improvement of the SFA and DfE IT infrastructure and operations by delivering: Service Delivery Planning, Incident, Escalation and Crisis Management, Remediation planning, Incident Reporting, Trend Analysis, Post Incidents Reviews, Information distribution and Premier Contract Management. Microsoft Application Development Management (ADM) will support the SFA and DfE's development of solutions on the Microsoft Cloud Platform (Azure). The ADM will be aligned to the developers accelerate innovation, reduce risk and modernise solutions, aligned to the Department's core business objectives. Reactive and Advisory Support; Premier Architectural Services - Cloud Development (per solution) to include: - Learning Records System (LRS) and Legacy. Designated Support Engineer - Hours can be aligned to any technology i.e. Exchange Messaging, SCOM/OMS Monitoring, Azure, Security/Identity, Service Management and SharePoint.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0cb59d3c-fdb0-4b71-9074-6abeaf96f38e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc9553ff-acd1-439b-85a5-586a8633bec6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£730,000 £500K-£1M
Lots Value
Not specified
Awards Value
£730,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Apr 20178 years ago
Submission Deadline
28 Feb 2017Expired
Future Notice Date
Not specified
Award Date
28 Feb 20178 years ago
Contract Period
5 Mar 2017 - 4 Mar 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 3BH
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
Sherbourne
Westminster Constituency
Coventry North West

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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