Tender

1 year Citrix Support Renewal - Sandwell MBC (ORG ID 37401900)

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

26 Nov 2024 at 13:34

Tender Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council is inviting quotations for a one-year renewal of its Citrix support and maintenance agreement. This tender, classified under computer support services (CPV 72610000), covers the period from 22nd December 2024 to 21st December 2025. Prospective suppliers must ensure that their proposal includes direct Citrix support, as any deviation will result in rejection. The procurement process is at the tender stage, with submissions due by 2nd December 2024. This open procedure allows for a competitive process to select a supplier capable of meeting the stringent requirements set by the council. The service location is in the West Midlands, with postal code B69 3DB.

This tender offers a significant opportunity for businesses specialising in ICT support services, particularly those with experience in providing comprehensive Citrix support. It is ideally suited for established companies that can guarantee the existing service levels and maintain direct support from Citrix. Successful bidders will have the chance to establish a working relationship with a municipal government body, potentially leading to future contracts. Whether your business is expanding its government contracts portfolio or aiming to secure a foothold in ICT services provision, this tender represents a valuable growth opportunity.

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Notice Information

Notice Title

1 year Citrix Support Renewal - Sandwell MBC (ORG ID 37401900)

Notice Description

ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below. This agreement is due to expire on the 21st December 2024. To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025. Renewal details for cover period 22.12.2024 to 21.12.2025 ? Our CITRIX organisation id is ORG ID 37401900 Please quote for: ? Citrix Universal Hybrid Multi-Cloud x 1000 Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above. ? Any proposals not utilising direct CITRIX support will be rejected. Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO] Additional information: ? Any proposals not utilising direct CITRIX support will be rejected. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0d463cf3-7386-4257-872b-09444bc250a8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/784dd1a4-186b-4c54-abce-43101fee1b9a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72610000 - Computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20241 years ago
Submission Deadline
2 Dec 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Dec 2024 - 21 Dec 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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