Award

Microsoft Applications & Services

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

23 Apr 2021 at 12:37

Summary of the contracting process

The Department for Work and Pensions (DWP) is seeking a partner for the "Microsoft Applications & Services" project, classified under information technology services. This procurement process is currently in the award stage, with the contract having been awarded to Symity Ltd on 26 March 2021. The contract is valued at £480,000 and is set to commence on 1 April 2021, concluding on 31 March 2023. The tender period ended on 5 March 2021, and the services will be provided across various locations, including the United Kingdom and British Overseas Territories, with a focus on supporting live Microsoft applications and enhancing productivity through technological integration.

This tender presents valuable opportunities for small and medium-sized enterprises (SMEs) specialising in IT services and digital solutions. Businesses that excel in providing live support, incident management, and customisation of Microsoft applications would be particularly well-suited to compete for similar contracts. In addition, those with experience in delivering transformative solutions tailored to enhance user experience within corporate environments may find this procurement process aligns with their service offerings, enabling them to engage in significant public sector projects.

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Notice Title

Microsoft Applications & Services

Notice Description

DWP Digital Planning Performance and Delivery People Services requires a partner to work with them as a "Trusted Advisor" by providing industry leading SME and technical guidance to deliver insight and products. This will enable support for Microsoft Applications already in Live deployment in DWP, the Desk Booking Tool, as well enabling exploitation of Microsoft Apps and Services to deliver Digital solutions for DPPD People Services portfolio. The Live support and iterative enhancement of the Desk Booking Tool through 2021/ 2022 is required. There is also the need for Services on a Call-Off basis to assist DPPD People Services to transition our portfolio of products to Microsoft Applications and Services and help adopt new ways of working and improve productivity. High level requirements include: Continued Service Support/ Incident Management of DWP Desk Booking Tool, a Live Application to capture COVID Desk information in Corporate Centres; Iterative development of User Features required to enhance the User experience of the Desk Booking Tool.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0d7853cd-726a-4d85-bf94-7edab6ab4ed2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/908e961a-1914-42c5-94ea-d5d1a9defe74
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
£480,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Apr 20214 years ago
Submission Deadline
5 Mar 2021Expired
Future Notice Date
Not specified
Award Date
26 Mar 20214 years ago
Contract Period
31 Mar 2021 - 31 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

SYMITY

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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