Award

Workflow360 CRM

LEWES & EASTBOURNE COUNCILS

This public procurement record has 1 release in its history.

Award

29 Aug 2023 at 13:36

Summary of the contracting process

The buying organisation, Lewes & Eastbourne Councils, awarded a contract for the procurement of Workflow360 CRM software services to Civica UK Ltd. The procurement method used was selective, with a tender period ending on August 1, 2023, and a contract period running from September 30, 2023, to September 29, 2027. The contract is valued at £853,495 GBP and falls under the services category. The location specified for delivery is in the South East region of the United Kingdom.

This tender for Workflow360 CRM software services by Lewes & Eastbourne Councils presents opportunities for businesses, especially those specialised in software packages and information systems. Small and medium-sized enterprises (SMEs) are considered suitable for participation in this contract opportunity. Businesses looking to provide licence, support, and maintenance services for up to 500 users should consider competing for this contract. The procurement process has moved to the award stage, with Civica UK Ltd emerging as the successful supplier.

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Notice Title

Workflow360 CRM

Notice Description

Local Authority specific Licence for Civica Workflow360 for up to 500 registered users. Includes licence, support and maintenance and professional services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0db8d796-6e91-4703-8bd0-47a96894ef85
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12453bf4-abee-4500-98ea-b77bb814d937
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Catalogue purchase
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£853,495 £500K-£1M
Lots Value
Not specified
Awards Value
£853,495 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20232 years ago
Submission Deadline
1 Aug 2023Expired
Future Notice Date
Not specified
Award Date
8 Aug 20232 years ago
Contract Period
29 Sep 2023 - 29 Sep 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEWES & EASTBOURNE COUNCILS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
-
Postcode
BN21 4UG
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)

Local Authority
Eastbourne
Electoral Ward
Upperton
Westminster Constituency
Eastbourne

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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