Award

2021-098 Telephony Solution

OFGEM

This public procurement record has 1 release in its history.

Award

28 Jul 2021 at 16:45

Summary of the contracting process

The procurement process for the "2021-098 Telephony Solution" was initiated by Ofgem, with a total contract value of £691,200. This contract involves providing telephony services for Ofgem’s external and internal call centres, situated in London, England. The procurement was conducted using an open procedure, and the award stage has been completed, with the contract officially starting on 26th July 2021 and ending on 25th July 2025. The original tender period ended on 1st January 2021.

This tender presents significant opportunities for businesses in the telecommunication industry, particularly those offering telephone equipment and network solutions. Companies specialising in providing telephony services, connections, and related technology would be well-suited to compete. Furthermore, small and medium-sized enterprises (SMEs) can partake in this tender process, allowing them to expand their service offerings and grow their market presence in the sector.

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Notice Title

2021-098 Telephony Solution

Notice Description

To provide Telephony (Dial in / Dial Out) to Ofgem Staff and Contact Centre (VCC) for Ofgem External and Internal Call Centres.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f587a3d7-3163-483b-9fc9-ca9e4e006329
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32550000 - Telephone equipment

32551100 - Telephone connections

32551400 - Telephone network

Notice Value(s)

Tender Value
£691,200 £500K-£1M
Lots Value
Not specified
Awards Value
£691,200 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20214 years ago
Submission Deadline
1 Jan 2021Expired
Future Notice Date
Not specified
Award Date
25 Jul 20214 years ago
Contract Period
25 Jul 2021 - 25 Jul 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Lynsey Gordon
Contact Email
procurement2@ofgem.gov.uk
Contact Phone
+44 2079017000

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

8X8

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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