1960 Smart Messaging Service Renewal for NHS Norfolk and & Waveney ICB

NHS NORFOLK AND & WAVENEY INTEGRATED CARE BOARD

There is 1 contract in this contracting process.

Summary of the contracting process

The NHS Norfolk and Waveney Integrated Care Board has concluded the procurement process for the renewal of its Smart Messaging Service, aimed to facilitate telecommunications services. This process falls under the CPV category 64200000 and operates within the United Kingdom, specifically Norfolk. The procurement followed a selective method as part of a call-off from a framework agreement, relying on Crown Commercial Services' Network Services 3 framework, Lot 3b: Communication Platform as a Service. Key dates include the end of the tender period on 25th March 2025, with the contract period starting on 26th March 2025 and concluding on 25th March 2026. The award stage is currently complete, with British Telecommunications Public Limited Company appointed as the supplier on 21st April 2025.

This tender primarily creates business growth opportunities for large telecommunications firms capable of providing advanced communication services as outlined in the framework agreement. Given its focus on telecommunications services, the contract is best suited for businesses specialising in delivering high-quality communication platforms. The procurement does not prioritise SMEs or VCSEs, suggesting a focus on larger scale operations that can ensure robust and reliable service provision. Such an opportunity would enable businesses in this industry to expand their presence in the healthcare sector by supporting essential communications for NHS operations across Norfolk and Waveney.

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1960 Smart Messaging Service Renewal for NHS Norfolk and & Waveney ICB

NHS NORFOLK AND & WAVENEY INTEGRATED CARE BOARD

Contract Timeline

Publication Date

10th June 2025 12:22:25 PM
Contract Summary

Provision of Smart Messaging Service Renewal for NHS Norfolk and & Waveney ICB This was procured using Crown Commercial Services: RM6116 Network Services 3: Lot 3b: Communication Platform as a Service
Contract Details

Open Contracting ID

ocds-b5fd17-0f7285db-bb6f-49f1-a374-fdbf58f41bfd

Publication Source

Contracts Finder

Procurement Stage

Award

Procurement Method

Selective

Procurement Method Details

Call-off From A Framework Agreement

Procurement Category

Goods

Tender Suitability

Framework / DPS

Framework
Contract Classification

CPV Code(s)

64200000

CPV Division(s)

64 - Postal and telecommunications services
Awarding Authority

NHS NORFOLK AND & WAVENEY INTEGRATED CARE BOARD

Buyer Name

Lauren Hampshire AGEM

Buyer Email

lauren.hampshire4@nhs.net

Buyer Phone

Buyer Address

Cardinal Square

Derby

DE1 3QT

UK
Awarded Supplier(s)

Supplier Name(s)

BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY

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1960 Smart Messaging Service Renewal for NHS Norfolk and & Waveney ICB

NHS NORFOLK AND & WAVENEY INTEGRATED CARE BOARD

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)