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Contract Timeline
- Publication Date
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23rd July 2024 14:47:59 PM
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Contract Summary
An integrated IT Service and Asset Management (ITSM, ESM and ITAM) approach helps increase staff productivity, data quality and service delivery for IT and beyond. All while making it easier to consolidate vendors and tool instances even as requirements increase. Operations management Electronic document and records management Information and communication technology (ICT) IT Service Management, IT Asset Management, Digital Experience Management, ITIL Service Management Solution, Voice Integration - ITSM - A robust ITSM for helpdesks that is optimised as a cloud solution, which is a multi-tenant solution designed to improve day to day operations to administer a world-class managed service for IT. It delivers strategic value, service quality and reduces escalations. - ITAM - Enables the University to keep tabs on IT assets, such as hardware and software, which can be assigned, reassigned and moved from location to location. This enables the understand where the asset resides, tracks contract, regulates compliance and provide visibility of cost of ownership. It enables the IT assets to be purchased and disposed for complete optimisation and tracks asset availability.
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Contract Details
- Open Contracting ID
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ocds-b5fd17-0fe32ca2-f2c1-4a1a-b57f-e91abd266c56
- Publication Source
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Contracts Finder
- Procurement Stage
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Award
- Procurement Method
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Selective
- Procurement Method Details
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Call-off From A Framework Agreement
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Framework
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Contract Classification
- CPV Code(s)
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48610000
48620000 - CPV Division(s)
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48 - Software package and information systems
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Awarding Authority
- Buyer Name
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Vasos Melides
- Buyer Email
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vmelides@lincoln.ac.uk
- Buyer Phone
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01522 837188
- Buyer Address
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BRAYFORD WAY,BRAYFORD POOL
LINCOLN
LN67TS
England
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Awarded Supplier(s)