Award

End User Services (Secret) - EUS(S)

MINISTRY OF DEFENCE

This public procurement record has 2 releases in its history.

AwardUpdate

22 Jan 2025 at 10:37

Award Notice
Award

20 Jan 2025 at 13:56

Award Notice
Summary of the contracting process

The Ministry of Defence has awarded a contract for the provision of End User Services (Secret) - EUS(S) to EntServ UK Limited. This contract, which falls under the Information Technology Services category (CPV code: 72222300), involves delivering world-class end user services within the Secret domain to enhance user experience. The contract spans multiple regions including the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and other global areas. The procurement process, classified as "Other - Exempt," has reached the award stage, with the contract having been awarded on 17th December 2024 and published on 20th January 2025. The contract period is set from 1st January 2025 to 31st December 2029, with a total value of £76,302,312.28.

This tender offers significant opportunities for businesses in the IT services sector, particularly those with expertise in secure and high-stakes environments. Large-scale enterprises like EntServ UK Limited, which was awarded the contract, are well-suited given the project's complexity and the requirement for specialist skills in managing and delivering secure end user services. The contract's global scope and substantial financial value can drive business growth through increased exposure and potential follow-on work in similar high-security IT service contracts. Though not targeted at SMEs or VCSEs, the successful fulfilment of this contract can substantially bolster the winning organisation's portfolio in the defence sector.

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Notice Information

Notice Title

End User Services (Secret) - EUS(S)

Notice Description

The Secretary of State for Defence (the "Authority") is seeking to appoint a strategic partner to deliver world class end user services in the Secret domain that will continually improve and enhance the experience of users working in this domain.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1022e94e-b169-47fb-b6c2-220160ec9a4d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/547d3bf8-331b-44d5-8320-489953c4469f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Exempt
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£76,302,312 £10M-£100M
Lots Value
Not specified
Awards Value
£76,302,312 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20251 years ago
Submission Deadline
23 Oct 2024Expired
Future Notice Date
Not specified
Award Date
17 Dec 20241 years ago
Contract Period
1 Jan 2025 - 31 Dec 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORSHAM
Postcode
SN13 9NR
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
Not specified
Local Authority
Wiltshire
Electoral Ward
Corsham Ladbrook
Westminster Constituency
Chippenham

Supplier Information

Number of Suppliers
1
Supplier Name

ENTSERV

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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