Award

Help and Support emails and SMS Campaigns

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

25 Aug 2021 at 10:06

Award Notice
Summary of the contracting process

The public procurement process involves a contract titled "Help and Support emails and SMS Campaigns" awarded by HM Revenue & Customs (HMRC) for SMS and email services. This contract, valued at £1,549,374, was initiated under a selective procurement method through a call-off from a framework agreement. The procurement is classified under the CPV code for Short Message Service (SMS) services, and also includes electronic mail services and IT services. The contract period commenced on 30th July 2021 and is set to run until 29th July 2023, with the tender phase having concluded on 1st June 2021. The primary location for delivery is Telford, England.

This tender presents a significant opportunity for businesses, particularly those in the telecommunications and IT services sector, to expand their market presence. Companies that specialise in SMS and email service delivery, as well as those offering IT consultancy and software development, would find this contract to be a suitable fit. With HMRC being a reputable and high-volume buyer, successful participation in tenders like this could lead to further contracting opportunities within the public sector, facilitating growth and development for interested suppliers.

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Notice Information

Notice Title

Help and Support emails and SMS Campaigns

Notice Description

Contract to provide SMS and email services for HMRC outbound campaigns.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-106586fc-900f-4734-adf9-7c649fbe1840
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0a7d813c-dc8a-4f1f-a77a-44aad78ae337
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

64212100 - Short Message Service (SMS) services

64216120 - Electronic mail services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,549,374 £1M-£10M
Lots Value
Not specified
Awards Value
£1,549,374 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20214 years ago
Submission Deadline
31 May 2021Expired
Future Notice Date
Not specified
Award Date
29 Jul 20214 years ago
Contract Period
29 Jul 2021 - 29 Jul 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD
Postcode
TF3 4NT
Post Town
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
Not specified
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

IMIMOBILE EUROPE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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