Tender

GB-Edinburgh: Website Support

NORTHERN LIGHTHOUSE BOARD

This public procurement record has 2 releases in its history.

TenderAmendment

25 Sep 2023 at 14:00

Tender Notice
Tender

22 Sep 2023 at 12:15

Tender Notice
Summary of the contracting process

The Northern Lighthouse Board has issued a tender titled "GB-Edinburgh: Website Support" for software support services in Scotland, United Kingdom. The procurement stage is currently active, with the tender deadline set for October 12, 2023. The contract period is planned to start from November 1, 2023, and extend until October 31, 2027. The procurement method is an open procedure, and the tender has a value of GBP 50,000.

This tender by the Northern Lighthouse Board presents an opportunity for companies with expertise in software support services to secure a contract for providing technical assistance for its corporate and e-commerce websites. Businesses with experience in WordPress web and e-commerce development, as well as cybersecurity certifications like Cyber Essentials, Cyber Essentials Plus, or ISO27001, are well-suited to compete for this opportunity. The selected company will be responsible for delivering technical support round-the-clock and meeting specific service level agreement requirements.

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Notice Information

Notice Title

GB-Edinburgh: Website Support

Notice Description

NOTE: This notice was updated on 25 September 2023 for the following reason: Amendment to include notice suitable for SMEs(The Northern Lighthouse Board (NLB) has a corporate and e-commerce website. Both sites are built in the WordPress environment. *NLB main site (https://www.nlb.org.uk/) *NLB shop (https://www.nlb.org.uk/shop/) The objective of this project is to put in place a support and development contract with an established company with proven expertise in the WordPress web and e-commerce arena. This contract is for a period of 4 years. The websites are managed by NLB staff who upload content to the sites and process orders on the online shop. Both sites are public facing. Data Security - is an important part of this contract and Suppliers must hold either Cyber Essentials, Cyber Essentials Plus or ISO27001 certification, to be considered for this quotation. The selected company will enter into an agreed contract to deliver technical support during 24/7/365 of the NLB website and shop. The contract will include the following requirements. *Review the existing WordPress NLB website and e-commerce shop and provide a recommendation report *Quarterly health checks *Updates as required *Upgrades as required *Development work as and when required. Based on a 7 hours day rate (for example, creating a new area/page from supplied graphics) *Training as and when required. Based on a 7 hours day rate A service level agreement will be required to be provided by the Supplier, this must include availability times, response times and policy on resolution times, as part of the agreement NLB are looking for a response time of 4 hours, for critical response.)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-108746ae-e14b-47ed-a857-e481ca9eb749
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0ebb1591-971f-451d-8da5-4ba97dc2a42b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

72611000 - Technical computer support services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20232 years ago
Submission Deadline
12 Oct 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2023 - 31 Oct 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN LIGHTHOUSE BOARD
Contact Name
Ruth Millan
Contact Email
procurement@nlb.org.uk
Contact Phone
01314733104

Buyer Location

Locality
EDINBURGH
Postcode
EH2 3DA
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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