Award

Smart Speakers: functionalities, workflows, data and privacy issues

OFCOM

This public procurement record has 1 release in its history.

Award

20 Feb 2023 at 10:39

Award Notice
Summary of the contracting process

The Technology, Data and Innovation Group (TDIG) of OFCOM has completed a procurement process titled "Smart Speakers: functionalities, workflows, data and privacy issues" within the services category. The procurement method used was a limited competitive quotation below the threshold, with a contract value of £91,300. The tender period ended on 11th November 2022, and the contract runs from 13th December 2022 to 31st March 2023. The buying organisation, OFCOM, based in London, invited bids for research consultancy services related to smart speakers and their ecosystem.

This tender opportunity with OFCOM is suited for small and medium-sized enterprises (SMEs) in the research consultancy services industry. The project aims to enhance OFCOM's understanding of smart speaker technologies and the services provided on these devices. Businesses involved in technology strategic reviews, data analysis, and innovation consultancy would find this opportunity to be suitable for growth. The successful bidder, MTM London Ltd, will play a key role in assisting OFCOM with research insights to support its regulatory duties related to online services and privacy issues.

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Notice Information

Notice Title

Smart Speakers: functionalities, workflows, data and privacy issues

Notice Description

The Technology, Data and Innovation Group (TDIG) is responsible for ensuring that Ofcom is fully informed of the latest technological innovations. As part of this, we are responsible for understanding the technologies that are deployed on online platforms and how this is likely to evolve in the future, as input to our policies and our operational approach to regulating these services. We also work within Ofcom's duties to enable and encourage innovation and appropriate technical standards. Smart speakers and other devices with in-built voice assistants are becoming an integral part of many people's homes and lives. Smart speakers are owned or used by a third of all UK adults and account for 6% of all audio consumption. 64% of audio consumed on a smart speaker is live radio. These devices support a range of online and domestic services such as search, tv/radio services, online shopping and the management of smart home devices. Smart Speakers have a particularly important role to play in the lives of people who do not like using traditional interfaces and could play even more significant role in the lives of the elderly or incapacitated. Smart speakers offer new ways of accessing and engaging with technology which are human-like and more flexible when compared with other consumer devices. Ofcom is interested in understanding how smart speakers work and interact with other elements of their ecosystem. We expect this research to improve our understanding of the technology supporting the delivery of services on smart speakers, especially understanding of the access that various content providers have to the UK audience. We expect that our findings from this project will further facilitate the discharge of our imminent duties in the regulation of online harms.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-10c3a7e7-03e7-46d5-bc38-6a137a917c9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e297a063-072a-4527-9206-c73d4148bda3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

CPV Codes

72222000 - Information systems or technology strategic review and planning services

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£91,300 Under £100K
Lots Value
Not specified
Awards Value
£91,300 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20233 years ago
Submission Deadline
11 Nov 2022Expired
Future Notice Date
Not specified
Award Date
13 Dec 20223 years ago
Contract Period
13 Dec 2022 - 31 Mar 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

MTM LONDON

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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