Notice Information
Notice Title
SolutionCare renewal award
Notice Description
Netcall provide and support the IVR which answers all of our non emergency telephone calls on either 01162222222 and 101. It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard. The is a contract award and renewal of existing sotware.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-10d5cd81-7b9d-4223-a33d-b10510a8095c
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/26dc73e0-2fdf-4b03-953d-e0492abe2a6b
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Single tender action (below threshold)
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £31,036 Under £100K
- Lots Value
- Not specified
- Awards Value
- £31,036 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 May 20223 years ago
- Submission Deadline
- 19 Jan 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 19 Jan 20224 years ago
- Contract Period
- 13 Mar 2022 - 12 Mar 2023 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LEICESTERSHIRE POLICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LEICESTER
- Postcode
- LE19 2BX
- Post Town
- Leicester
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF2 Leicestershire, Rutland and Northamptonshire
- Small Region (ITL 3)
- TLF22 Leicestershire CC and Rutland
- Delivery Location
- TLF East Midlands (England)
-
- Local Authority
- Blaby
- Electoral Ward
- Enderby
- Westminster Constituency
- South Leicestershire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/26dc73e0-2fdf-4b03-953d-e0492abe2a6b
18th May 2022 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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