Award

Alerting and Incident Management Tooling

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

Award

11 Jun 2025 at 12:58

Award Notice
Award

09 Jul 2024 at 15:25

Award Notice
Summary of the contracting process

The procurement process for the "Alerting and Incident Management Tooling" tender was conducted by H M Revenue & Customs, headquartered at 100 Parliament Street, London, England. The tender falls under the IT services industry category, focusing on consulting, software development, Internet, and support with procurement taking place in the United Kingdom. The procurement method was limited, specifically using a competitive quotation approach below the threshold, and was concluded with the awarding stage on 6th June 2025, shortly after the tender period ended on 1st June 2025. The contract, valued at £104,069.82, extends from 6th June 2025 to 5th June 2026.

This tender presents substantial business growth opportunities, particularly for SMEs capable of providing IT consulting and software development services. The competitive quotation method was designed to enable smaller businesses to engage in public procurement processes without facing prohibitive competition from larger firms. Given the nature of the work involved, businesses offering innovative alerting and incident management solutions would find this opportunity particularly suited to their offerings, gaining visibility and traction by working alongside a prominent government agency like H M Revenue & Customs.

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Notice Information

Notice Title

Alerting and Incident Management Tooling

Notice Description

Provision of an Alerting and Incident Management Tool for MDTP.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-11360e12-11c1-4e67-b75b-d958e985e171
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/24ba5679-b640-4b92-8635-1664c4bd1676
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£104,069 £100K-£500K
Lots Value
Not specified
Awards Value
£204,069 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jun 20258 months ago
Submission Deadline
1 Jun 2025Expired
Future Notice Date
Not specified
Award Date
4 Jun 20241 years ago
Contract Period
5 Jun 2025 - 5 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

PAGERDUTY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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