Tender

IT Service Desk System

CALDERDALE COUNCIL

This public procurement record has 1 release in its history.

Tender

20 May 2019 at 14:26

Summary of the contracting process

The Borough Council of Calderdale is currently seeking bids for an "IT Service Desk System" as part of its open procurement process, with a total estimated value of £90,000. The tender period is open until 14th June 2019, and the project will require the successful bidder to provide a comprehensive IT system, including data migration, customer self-service options, training, and ongoing support. The contract is set to commence on 1st August 2019 and will last until 31st July 2024. This project falls under the software package and information systems category and is located in Yorkshire and the Humber region of the United Kingdom.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) looking to expand their business capabilities in the IT services sector. Companies that specialise in software development, customer support systems, and IT training services would be particularly well-positioned to compete for this contract. Engaging with this procurement could not only enhance their visibility in the public sector but also contribute to the growth of their business through ongoing service provision and support contracts.

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Notice Title

IT Service Desk System

Notice Description

The Borough Council of Calderdale invites you to submit a quote for the provision of an IT Service Desk system including migration of existing data, customer self service as well as back office solutions, training and on going support as and when required. ALL information relating to this project is ONLY available on our preferred procurement portal www.yortender.co.uk Documents can be downloaded from this site and any completed bid MUST be uploaded to this site. No other correspondence will be entered in to.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1201b9fe-3437-4deb-917b-8823a40bd17a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/41be4ed2-8e5f-4914-becb-1a13c0d784db
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20196 years ago
Submission Deadline
14 Jun 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2019 - 31 Jul 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CALDERDALE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HALIFAX
Postcode
HX1 1PS
Post Town
Halifax
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Calderdale
Electoral Ward
Town
Westminster Constituency
Halifax

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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