Award

Provision of Accessibility Audit User Testing for DVLA Digital Services

DVLA - DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 2 releases in its history.

AwardUpdate

10 Dec 2025 at 11:42

Award

03 Apr 2024 at 14:37

Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) in Swansea, Wales, has completed a procurement process for the "Provision of Accessibility Audit User Testing for DVLA Digital Services." This contract, identified under tender ID tender_425582/1338755, falls within the auditing services category (CPV code 79212000). It focuses on ensuring DVLA's digital services are accessible to individuals with specific needs or who use assistive technology, in compliance with WCAG 2.2 guidelines. The procurement followed a selective method as a call-off from a framework agreement. The tender, with a value of £75,000, had a deadline set for 11th December 2023, and the contract period is from 15th February 2024 to 14th February 2026, covering delivery in various locations, including the United Kingdom and beyond.

This contract presents significant opportunities for businesses specialising in digital accessibility and auditing services, particularly those experienced with the Web Content Accessibility Guidelines. Given its suitability for small and medium enterprises (SMEs), companies of this scale could find it advantageous for business growth and portfolio expansion. The supplier, Digital Accessibility Centre, has been awarded the contract, which highlights opportunities for collaboration or sub-contracting, especially for businesses capable of delivering compliance-focused digital user testing services on a large scale. Engaging in this project allows businesses to contribute to enhancing digital accessibility, a growing and vital industry sector.

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Notice Title

Provision of Accessibility Audit User Testing for DVLA Digital Services

Notice Description

With a focus on accessibility - ensuring that DVLA Digital Services work for those who have specific needs or use assistive technology, DVLA aim to put a contract in place to user test and audit our services to ensure compliance (to minimum Accessible AA level) within WCAG 2.2 Web Content Accessibility Guidelines.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1251883a-d188-445b-a6ff-18885b64bb5b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/932c9f48-b008-4f16-b4fc-98158eecea9a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Dec 20252 months ago
Submission Deadline
11 Dec 2023Expired
Future Notice Date
Not specified
Award Date
25 Jan 20242 years ago
Contract Period
15 Feb 2024 - 14 Feb 2026 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DVLA - DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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