Tender

Personal Assistant Register Software

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

21 Feb 2025 at 14:10

Tender Notice
Summary of the contracting process

Norfolk County Council is seeking to procure a new Personal Assistant (PA) Register Software, under the tender "Personal Assistant Register Software". This procurement, classified under the "Software package and information systems" industry category, aims to support the Direct Payment Support Service (DPSS) which aids individual employers in the recruitment and management of personal care assistants. The location for the delivery includes the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and other global regions. The tender is currently in the Tender stage and is managed via an open procedure. Key dates include the publication date of 21 February 2025, the tender period ending on 24 March 2025, with the contract period starting on 3 November 2025 and ending on 2 November 2028. The procurement will be handled electronically through the council's e-procurement system.

This tender presents significant opportunities for businesses specialising in software development, particularly those experienced in creating user-friendly, compliant recruitment software. Companies that can deliver improved recruitment process efficiency, enhance user experience, reduce operational costs, and ensure compliance with UK employment laws will find this procurement especially relevant. The open procedure allows wide participation, encouraging small and medium enterprises with the capacity to support a demanding recruitment system to compete. This project, by streamlining and enhancing the DPSS, not only benefits individual employers and personal assistants but also supports the growth and development of software providers entering or expanding in the public sector market.

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Notice Information

Notice Title

Personal Assistant Register Software

Notice Description

The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits: * Improve the recruitment process efficiency and reporting. * Ensure compliance with the UK Employment law and discrimination laws. * Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication. * Reduce the operational costs and risks associated with the recruitment of PA's. * Support the growth and development of the DPSS and its services. Additional information: This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the 'tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-12950eff-b3c2-4a2b-9042-f5384b15f7c1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c43124eb-44cc-4edf-80ce-37a40239b434
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Feb 20251 years ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Nov 2025 - 2 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORFOLK
Postcode
NR1 2DH
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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