Award

Customer Relationship Management System and Website Development and Support

GWE BUSINESS WEST LTD

This public procurement record has 1 release in its history.

Award

04 Aug 2022 at 16:45

Award Notice
Summary of the contracting process

The procurement process involves GWE Business West Ltd, seeking a provider for a Customer Relationship Management System and Website Development and Support. Located in Bristol, England, this procurement falls under the IT services industry category and has now reached the award stage. The contract, valued at £423,000, is set to run for three years, commencing on 15th July 2022 and concluding on 15th July 2025. The tender was conducted using an open procurement method, with proposals accepted until 1st November 2021.

This tender presents significant opportunities for businesses focused on IT services, particularly those specialising in software development and consulting. Small and medium-sized enterprises (SMEs) and voluntary/community social enterprises (VCSEs) are well-suited to compete for this contract, leveraging their ability to provide a balanced mix of quality and price, which the buyer prioritises in their procurement strategy.

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Notice Information

Notice Title

Customer Relationship Management System and Website Development and Support

Notice Description

GWE Business West Ltd (Business West) is seeking to appoint a provider or providers that can develop and provide ongoing support for a Customer Relationship Management System (CRM) and Website. Proposals are welcome using the Open Procedure as defined in the Public Contracts Regulations 2015. Business West intends to award any Contract based on the most economically advantageous tender (MEAT). Business West will not be bound to accept the lowest price of any tender submitted, as it will be looking to ensure the correct balance between quality and price. The contract(s) will be awarded for a period of three years initially commencing 1st January 2022.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-13539883-9203-4d7a-93cd-f0be60ebc270
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/348a72ef-41ee-44b3-80f3-e1711d335456
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£423,000 £100K-£500K
Lots Value
Not specified
Awards Value
£423,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20223 years ago
Submission Deadline
1 Nov 2021Expired
Future Notice Date
Not specified
Award Date
18 Feb 20224 years ago
Contract Period
14 Jul 2022 - 15 Jul 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GWE BUSINESS WEST LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS8 3RA
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK South West (England)
Local Authority
North Somerset
Electoral Ward
Pill
Westminster Constituency
North Somerset

Supplier Information

Number of Suppliers
1
Supplier Name

CLEARCOURSE (TRADING NAME, FELINESOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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