Award

SMS and Text Charges

NORWICH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

21 Oct 2024 at 15:34

Award Notice
Summary of the contracting process

Norwich City Council has recently completed a procurement process for SMS and text message services to communicate with residents of the City of Norwich. The contract, awarded on 29 July 2024, via a selective Call-off process from the G-Cloud 13 framework with Crown Commercial Services (CCS), is classified under "Electronic message services" (CPV 64216100). The awarded contract is valued at £75,000 with a potential extension, which could bring the total value up to £100,000. The procurement, suitable for SMEs but not VCSEs, involves service delivery to the East of England, United Kingdom, from September 2024 to September 2027, with a possible one-year extension.

This tender presents a marked opportunity for businesses specialising in electronic communication services, particularly those within the SME sector. Offering a considerable contract value and the potential for extended service delivery, companies with expertise in bulk SMS and unique text messaging solutions are well-suited to compete in similar future tenders. Involvement in a government tender like this can elevate a company's profile, ensure steady revenue streams, and provide a solid foundation for growth within the public sector.

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Notice Information

Notice Title

SMS and Text Charges

Notice Description

SMS text services are used to enable the council to communicate with residents of the City of Norwich whose mobile telephone number is already held on file. The text messages are used for Business Reasons and can be unique one-off text messages or bulk SMS communications for notifications as below. Customers can opt out at any time. The contract has been awarded via a Call-off process from G-Cloud 13 framework with Crown Commercial Services (CCS).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-13bf286c-c5db-4f8a-b93f-5d17287534a9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/207ffb84-b28e-499c-baf8-51d771cef0ef
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64216100 - Electronic message services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20241 years ago
Submission Deadline
26 Jul 2024Expired
Future Notice Date
Not specified
Award Date
28 Jul 20241 years ago
Contract Period
8 Sep 2024 - 8 Sep 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORWICH CITY COUNCIL
Contact Name
Sara Crowley
Contact Email
procurement@norwich.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR2 1NH
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Mancroft
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

COMMIFY UK LIMITED (ESENDEX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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