Award

Advanced Social Media Analytics

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

01 Apr 2025 at 09:07

Award Notice
Award

31 Mar 2025 at 14:42

Award Notice
Summary of the contracting process

HM Revenue & Customs (HMRC) has completed the procurement process for an "Advanced Social Media Analytics" project, classified under IT services: consulting, software development, Internet and support (CPV: 72000000). This process involved acquiring enterprise licences for an advanced social media analytical tool. The tender was conducted using a selective procurement method through a call-off from a framework agreement, and covered services to be delivered within the United Kingdom. Key dates included the tender period ending on 12th February 2025, the contract starting on 27th February 2025, and concluding on 26th March 2026. The award was formally updated on 1st April 2025, marking the completion stage of the procurement.

This tender represents significant growth opportunities for businesses specialising in IT services, particularly consulting and software development. With a procurement value of £29,500 to £59,000, small and medium-sized enterprises (SMEs) stand to benefit greatly from the contract’s scope. Companies with expertise in social media analytics and related IT support services are well-positioned to compete for similar future opportunities, particularly those capable of providing innovative digital solutions and strategic consultancy services. The awarded supplier, Fenix Media Limited T/A Pulsar, exemplifies the type of business that succeeded in this competition, showcasing the sector's potential for growth and partnership with government entities.

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Notice Information

Notice Title

Advanced Social Media Analytics

Notice Description

These are enterprise licences which allow access to advanced social media analytical tool

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-13f9b182-da59-43ff-960b-845a58fc20eb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/636b062b-c0d8-4a02-95a7-9687d22b246f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£59,000 Under £100K
Lots Value
Not specified
Awards Value
£29,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 202510 months ago
Submission Deadline
12 Feb 2025Expired
Future Notice Date
Not specified
Award Date
19 Mar 202511 months ago
Contract Period
27 Feb 2025 - 26 Mar 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

FENIX MEDIA LIMITED T/A PULSAR

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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