Tender

R5721 Remote Processing Service

TOWER HAMLETS

This public procurement record has 1 release in its history.

Tender

09 Mar 2021 at 17:15

Tender Notice
Summary of the contracting process

The Tower Hamlets Council in London is currently undertaking a selective procurement process for the tender titled "R5721 Remote Processing Service." This contract, which falls under the general public services category, has a total estimated value of £16 million. The tender period ends on 9 April 2021, while the contract duration spans from 1 September 2021 to 31 August 2025. The tender seeks to outsource various support services, including processing housing benefit claims and enforcement services, with its delivery addresses located throughout England.

This tender presents significant opportunities for businesses in the service sector, particularly those specialising in public services, debt recovery, and financial auditing. Small and medium-sized enterprises (SMEs) are strongly encouraged to apply, as the procurement structure is designed to accommodate their participation. Companies with expertise in social care calculations, local authority support services, and asset recovery are especially well-positioned to compete for these contracts, thereby facilitating potential growth within the public procurement landscape.

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Notice Information

Notice Title

R5721 Remote Processing Service

Notice Description

Lot 1 Processing workload of claims for Housing Benefits; for Council Tax Support or Council Tax Reduction; for other local welfare payments; free School Meals; Local Authority educational grants; Local Authority social care calculations; determinations in respect of Social Fund Payments or similar; and determinations in respect of anyother means tested benefit calculations which may be the responsibility of the Council & its partners; Lot 2 Specialist Enforcement Services covering, High Court and County Court enforcement services including, Recovery of debt; Tracing services; Location of assets and asset recovery/realisation services; Registration of debts against property assets; charging orders and similar; Insolvency services. Lot 3 Accounts Payable, Payments, and Contract audit services which includes Complete a review of Council ledgers to identify, report and recover any amounts due to the Council by reason of; credit notes of credits due to the Council; payment errors; and VAT errors.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1450c995-da08-431e-9846-2285a684b618
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/60739f90-4a7b-479f-a41b-c86280c686ce
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75110000 - General public services

Notice Value(s)

Tender Value
£16,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Mar 20214 years ago
Submission Deadline
9 Apr 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2021 - 31 Aug 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 2BG
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Tower Hamlets
Electoral Ward
Poplar
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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