Award

ITEP0970 - Employee communication and engagement tool

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

05 Sep 2025 at 15:37

Summary of the contracting process

National Highways has completed a selective procurement process for an "Employee communication and engagement tool" under the industry category of IT software packages. The call-off from a framework agreement culminated in a contract valued at £21,400. National Highways, located in Guildford, England, acted as the buyer, while Forfront Limited has been awarded the contract. The procurement process concluded with the award being made active on 29th August 2025. The contract period will commence on 3rd September 2025 and will conclude on 2nd September 2028, covering locations across the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and the rest of the world.

This tender offers significant opportunities for companies engaged in IT software services, particularly those capable of providing innovative solutions for employee engagement platforms. While the procurement favours selective engagement through a framework, businesses that specialise in communication tools stand to gain substantial market exposure and growth, especially small and medium-sized enterprises (SMEs), given the buyer's suitability criteria for SMEs. Firms that excel in delivering bespoke software solutions that emphasise user interaction and engagement are well-positioned to compete in similar future tenders by aligning themselves with framework agreements.

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Notice Title

ITEP0970 - Employee communication and engagement tool

Notice Description

Employee communication and engagement tool

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-14c1ee7b-418a-45d7-af69-1f9f70cd0b54
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8b2ee72e-750b-4735-a665-a7154a5e29c1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£21,400 Under £100K
Lots Value
Not specified
Awards Value
£21,400 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Sep 20255 months ago
Submission Deadline
1 Sep 2025Expired
Future Notice Date
Not specified
Award Date
28 Aug 20255 months ago
Contract Period
2 Sep 2025 - 2 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GUILDFORD
Postcode
GU1 4LZ
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified

Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

FORFRONT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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