Tender

Customer Experience Technology and Platforms - Soft Market Testing

READING BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

20 Aug 2021 at 12:28

Tender Notice
Summary of the contracting process

The Reading Borough Council is conducting a soft market testing process for their initiative titled "Customer Experience Technology and Platforms." This procurement falls under the services category, specifically related to software packages and information systems. The process is currently active, and the tender period will conclude on 5th September 2021. The contract, if awarded, is scheduled to commence on 1st March 2022 and will run until 28th February 2026, with delivery to be made in Reading, Berkshire, UK. The procurement method employed is an open procedure, indicating that all interested suppliers may participate.

This tender presents an excellent opportunity for businesses specialising in customer experience technology and platforms, particularly small and medium-sized enterprises (SMEs) and voluntary or community sector organisations (VCSEs). Engaging in this process allows firms to showcase their capabilities and potentially influence the upcoming procurement, making it crucial for technology providers and service firms seeking to expand their market presence in the public sector to participate actively.

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Notice Information

Notice Title

Customer Experience Technology and Platforms - Soft Market Testing

Notice Description

Soft market test and early engagement to improve market knowledge of customer experience technology and platforms in advance of a potential procurement Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-14fba83e-84d7-4d36-8bfa-2565f7fb74fd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eb387e95-062c-478e-97c5-9e60c5ae8378
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20214 years ago
Submission Deadline
5 Sep 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2022 - 28 Feb 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
READING BOROUGH COUNCIL
Contact Name
Emily Chomicz
Contact Email
emily.chomicz@reading.gov.uk
Contact Phone
01189373232

Buyer Location

Locality
BERKSHIRE
Postcode
RG1 2LU
Post Town
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLJ South East (England)
Local Authority
Reading
Electoral Ward
Abbey
Westminster Constituency
Reading Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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