Award

2021 - 0885 Former Tenancy Debt Trace and Collection Services - AWARD

CITIZEN

This public procurement record has 1 release in its history.

Award

26 Oct 2021 at 15:37

Award Notice
Summary of the contracting process

The procurement process is being conducted by Citizen for the provision of "Former Tenancy Debt Trace and Collection Services." This contract falls within the services industry, specifically classified under collection agency services (CPV code 79940000). Located in Birmingham, West Midlands, the award of this contract was made on 18 October 2021, and the contract period is set to run from 1 November 2021 until 1 November 2024. The procurement method used was an open procedure, and the contract value ranges from £8,000 to £16,000, with the deadline for submissions having closed on 7 October 2021.

This tender presents significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) experienced in debt collection services. Companies that can demonstrate their capability to efficiently handle accounts receivables and provide quality service in tracing debts will be well positioned to compete. The successful bidder, Roythornes Limited, illustrates the potential for service providers to engage in public sector opportunities, thereby enhancing their portfolio and fostering long-term relationships with contracting authorities like Citizen.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

2021 - 0885 Former Tenancy Debt Trace and Collection Services - AWARD

Notice Description

Citizen wishes to tender for the provision of Trace and Collection of Former Tenancy Debt to ensure that we receive an excellent service, which represents value for money. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers. The overall aim of the service to is to collect former tenancy debt on behalf of Citizen. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-153c55e9-cfe7-47c0-b0e6-4a860f2fe5bb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ca26a51c-8f31-4503-aaa0-b55a7b4b694b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
£16,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 20214 years ago
Submission Deadline
7 Oct 2021Expired
Future Notice Date
Not specified
Award Date
17 Oct 20214 years ago
Contract Period
1 Nov 2021 - 1 Nov 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITIZEN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
TLG West Midlands (England)
Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

ROYTHORNES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-153c55e9-cfe7-47c0-b0e6-4a860f2fe5bb-2021-10-26T16:37:39+01:00",
    "date": "2021-10-26T16:37:39+01:00",
    "ocid": "ocds-b5fd17-153c55e9-cfe7-47c0-b0e6-4a860f2fe5bb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "2021 - 0885 - AWARD",
        "title": "2021 - 0885 Former Tenancy Debt Trace and Collection Services - AWARD",
        "description": "Citizen wishes to tender for the provision of Trace and Collection of Former Tenancy Debt to ensure that we receive an excellent service, which represents value for money. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers. The overall aim of the service to is to collect former tenancy debt on behalf of Citizen. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79940000",
            "description": "Collection agency services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B37 7YN"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 8000,
            "currency": "GBP"
        },
        "value": {
            "amount": 16000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-10-07T11:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-11-01T00:00:00Z",
            "endDate": "2024-11-01T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-126463",
            "name": "Citizen",
            "identifier": {
                "legalName": "Citizen"
            },
            "address": {
                "streetAddress": "Solihull Parkway, Bimingham Business Park",
                "locality": "Birmingham",
                "postalCode": "B37 7YN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Callum Swingler",
                "email": "callum.swingler@citizenhousing.org.uk",
                "telephone": "01213290430"
            },
            "details": {
                "url": "https://in-tendhost.co.uk/citizen/aspx/Home"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-187234",
            "name": "Roythornes Limited",
            "identifier": {
                "legalName": "Roythornes Limited"
            },
            "address": {
                "streetAddress": "Enterprise Way, Spalding, Lincolnshire, United Kingdom, PE11 3YR"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-126463",
        "name": "Citizen"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-153c55e9-cfe7-47c0-b0e6-4a860f2fe5bb-1",
            "status": "active",
            "date": "2021-10-18T00:00:00+01:00",
            "datePublished": "2021-10-26T16:37:39+01:00",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-187234",
                    "name": "Roythornes Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-11-01T00:00:00Z",
                "endDate": "2024-11-01T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ca26a51c-8f31-4503-aaa0-b55a7b4b694b",
                    "datePublished": "2021-10-26T16:37:39+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}