Award

Post User Needs Research 2024

OFCOM

This public procurement record has 1 release in its history.

Award

10 Oct 2024 at 12:56

Award Notice
Summary of the contracting process

OFCOM has completed a procurement process for market research services titled "Post User Needs Research 2024." The awarded contract, valued at £154,400, was secured through a "Mini Competition" procurement method. The focus of the research is to gather data on potential changes to the postal Universal Service Obligation (USO) and their impact on users' needs and preferences. This process covers the delivery of letters and cards, explicitly excluding parcels. The tendering stage concluded on 5 July 2024, with the contract running from 7 August 2024 until 31 December 2024. The award was formalised on 24 July 2024, and the buyer for this contract is OFCOM, based in London, United Kingdom.

The tender creates an excellent opportunity for businesses involved in market research to grow by participating in government contracts. With a focus on gathering and analysing user data regarding postal services, businesses specialising in user research, data analysis, and postal services could find this tender highly relevant. OFCOM has indicated suitability for small and medium-sized enterprises (SMEs) as well as voluntary, community and social enterprises (VCSEs). This creates a conducive environment for diverse business entities to engage and potentially secure government projects, thereby fostering business expansion and expertise in the public sector marketplace.

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Notice Information

Notice Title

Post User Needs Research 2024

Notice Description

The data collected by this research will, along with other sources, form part of an evidence base to inform an assessment of whether potential changes to the postal Universal Service Obligation (USO) will continue to meet the reasonable needs of users. . To understand (based on stated responses) the impact of specific potential changes to the USO letters service on users. Potential changes to assess will include: The removal of Saturday delivery of 2nd class letters; A slower speed for the majority of business (bulk) post; Additional letter tracking service for letters, and; A change in the delivery time for Special Delivery letters. We need to understand the full range of potential impacts, with an ability to distinguish between impacts on user preferences and user needs. The focus throughout will be on letters/cards (including Royal Mail's 'Large Letter' service) - from the perspective of users as senders and as receivers. Parcels are not in the scope of this research.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-15a5e0df-8324-42a9-b6d7-f15cdc92d370
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/397f1d03-2078-40ef-a489-72317ffdb0b2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Mini Competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£154,400 £100K-£500K
Lots Value
Not specified
Awards Value
£154,400 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 20241 years ago
Submission Deadline
5 Jul 2024Expired
Future Notice Date
Not specified
Award Date
23 Jul 20241 years ago
Contract Period
6 Aug 2024 - 31 Dec 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

BMG RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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