Award

1711 - Contract for the Provision of Hybrid Mailing Solution to NHS SCW 24-25

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 2 releases in its history.

AwardUpdate

16 Jul 2025 at 15:20

Award Notice
Award

20 Jan 2025 at 08:43

Award Notice
Summary of the contracting process

The NHS South, Central and West Commissioning Support Unit has completed the procurement process for the provision of a hybrid mailing solution under the title "1711 - Contract for the Provision of Hybrid Mailing Solution to NHS SCW 24-25". This procurement falls within the mail delivery services industry category and is based in the South West region of the United Kingdom. The process was carried out through a selective method via a direct award using the NHS Shared Business Services Framework, specifically under the Patient/Citizen Communications & Engagement Solutions Lot 6. This contract commenced on 24th December 2024 and will run until 30th September 2025, with a total value of £1,378,964 GBP. The award to Synertec Limited was published on 20th January 2025.

This tender presents substantial opportunities for large enterprises specialising in hybrid mailing solutions, as it was procured under a selective method from an established framework agreement. While the contract is not suited to SMEs or voluntary community social enterprises, it provides a lucrative engagement for firms capable of delivering comprehensive mail delivery services at a significant scale. Businesses with a robust framework in handling patient and citizen communications in the healthcare sector would be well-suited to consider similar opportunities within such framework agreements for business growth. The NHS SCW's contract aligns with public sector client demands, focusing on reliable and efficient mail service solutions for the healthcare sector.

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Notice Information

Notice Title

1711 - Contract for the Provision of Hybrid Mailing Solution to NHS SCW 24-25

Notice Description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for hybrid mailing solution to Synertec. This requirement has been procured via Direct Award utilising NHS Shared Business Services (SBS) Patient/Citizen Communications & Engagement Solutions Framework - Lot 6 Hybrid Mail

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-15b37cdd-0c2e-4157-87b4-62941889a13c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f155e190-38dc-41db-b01c-d8138828107f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64121100 - Mail delivery services

Notice Value(s)

Tender Value
£1,378,964 £1M-£10M
Lots Value
Not specified
Awards Value
£1,378,964 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20257 months ago
Submission Deadline
8 Sep 2024Expired
Future Notice Date
Not specified
Award Date
23 Dec 20241 years ago
Contract Period
23 Dec 2024 - 30 Sep 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 5PB
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLK South West (England)
Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

SYNERTEC

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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