Tender

L24090-T-TC - Guest Journey Insights (Digital)

LONDON LUTON AIRPORT

This public procurement record has 1 release in its history.

Tender

26 Jul 2024 at 12:51

Tender Notice
Summary of the contracting process

London Luton Airport is seeking bidders for a 2-year framework to research Guest Journey Insights (Digital). This procurement, titled "L24090-T-TC," falls under the industry category of market research services (CPV: 79310000) and is currently at the tender stage. The procurement method is an open procedure (below threshold). The tender deadline is set for 9th August 2024 at 12:00 PM BST, with the contract period starting on 16th September 2024 and ending on 15th September 2026. The project is valued between £120,000 and £150,000 and will be conducted in the East of England, specifically in Luton, Bedfordshire (LU2 9LY). Interested parties are invited to express their interest via the LLA e-Tendering Portal.

This tender provides a significant opportunity for businesses, particularly SMEs, to collaborate with a major UK airport and contribute to the enhancement of digital guest experiences. Companies with prior experience in similar research and the capacity to provide references will be well-suited to compete. Organisations from the public, private, and voluntary/community sectors, whether operating individually or as part of a consortium, are encouraged to apply. Successful bidders will benefit from a substantial contract, fostering business growth and strengthening their portfolios within the market research industry.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

L24090-T-TC - Guest Journey Insights (Digital)

Notice Description

London Luton Airport are looking for bidders for a 2-Year framework to research Guest Journey Insights (Digital). We will be looking to award 2 suppliers to this framework. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/28ff0fb6-23a7-46a2-8528-95f0516fd683
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jul 20241 years ago
Submission Deadline
9 Aug 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Sep 2024 - 15 Sep 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON LUTON AIRPORT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORDSHIRE
Postcode
LU2 9LY
Post Town
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified
Local Authority
Luton
Electoral Ward
Wigmore
Westminster Constituency
Luton South and South Bedfordshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc-2024-07-26T13:51:10+01:00",
    "date": "2024-07-26T13:51:10+01:00",
    "ocid": "ocds-b5fd17-1612c3b3-6650-4678-a1ec-d071672fe1dc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-373-858-L24090-T-TC",
        "title": "L24090-T-TC - Guest Journey Insights (Digital)",
        "description": "London Luton Airport are looking for bidders for a 2-Year framework to research Guest Journey Insights (Digital). We will be looking to award 2 suppliers to this framework. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No",
        "datePublished": "2024-07-26T13:51:10+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79310000",
            "description": "Market research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "LU2 9LY"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 120000,
            "currency": "GBP"
        },
        "value": {
            "amount": 150000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2024-08-09T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-09-16T01:00:00+01:00",
            "endDate": "2026-09-15T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/28ff0fb6-23a7-46a2-8528-95f0516fd683",
                "datePublished": "2024-07-26T13:51:10+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/LLAOL/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-50833",
            "name": "London Luton Airport",
            "identifier": {
                "legalName": "London Luton Airport"
            },
            "address": {
                "streetAddress": "Airport Way, Luton",
                "locality": "Bedfordshire",
                "postalCode": "LU2 9LY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Tracey Constantinides",
                "email": "tracey.constantinides@ltn.aero",
                "telephone": "07512795204"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-50833",
        "name": "London Luton Airport"
    }
}