Award

Student Welfare Single Access Service

UNIVERSITY OF BRISTOL

This public procurement record has 1 release in its history.

Award

31 Mar 2020 at 11:42

Summary of the contracting process

The University of Bristol has recently awarded a contract titled "Student Welfare Single Access Service" under the Crown Commercial Services Framework RM3808. This procurement, which falls within the telecommunications industry category, was initiated under a selective procurement method via a mini-competition and has a total value of £150,050. The contract will be in effect from 1 April 2020 to 31 March 2023, and was completed following the tender period that closed on 20 December 2019. The services are to be delivered in Bristol, South West England, with the contract specifically tied to cloud contact centre provision.

This tender presents significant opportunities for businesses involved in the telecommunications sector, particularly those offering contact centre solutions. Small and medium-sized enterprises (SMEs) that can provide innovative telecommunications services would be well-suited to compete for similar future contracts. With the trend towards cloud-based solutions, companies with expertise in this area stand to benefit, allowing them to expand their customer base and enhance their service offerings.

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Notice Title

Student Welfare Single Access Service

Notice Description

Mini-competition run under Crown Commercial Services Framework RM3808 Network Services 2 Lot 13 Contact Centres. Contract awarded for 3 years for provision of cloud contact centre. Additional information: Contract let under terms of Crown Commercial Services Framework following Further Competition

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-163f11b7-f92c-4e39-bf53-9cee14383999
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/297fe486-5a1b-4677-9f0e-ad3d82b7f642
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services


CPV Codes

32524000 - Telecommunications system

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£150,050 £100K-£500K
Lots Value
Not specified
Awards Value
£150,050 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20205 years ago
Submission Deadline
20 Dec 2019Expired
Future Notice Date
Not specified
Award Date
20 Mar 20205 years ago
Contract Period
31 Mar 2020 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRISTOL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5DS
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)

Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

GAMMA TELECOMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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