Award

Contract for PCI Secure Telephone Payments Solution

GATESHEAD COUNCIL

This public procurement record has 3 releases in its history.

Award

13 May 2021 at 09:43

Award Notice
TenderAmendment

18 Dec 2020 at 09:34

Tender Notice
Tender

18 Dec 2020 at 09:31

Tender Notice
Summary of the contracting process

The Gateshead Council is seeking suppliers for the "Contract for PCI Secure Telephone Payments Solution," aimed at enhancing secure payment processing for telephone transactions. This procurement falls under the IT services industry, specifically software package and information systems, with a total contract value of £180,000. The procurement method employed is an open procedure above threshold, with the tender period having ended on 25 January 2021. The contract period is set to start from 1 March 2021 and run until 31 August 2024, with the opportunity situated in Gateshead, North East England.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) focused on IT services, particularly those specialising in consulting, software development, and internet support. Businesses capable of providing secure payment solutions that comply with Payment Card Industry (PCI) standards will be particularly well-suited to compete. The move towards a cloud-based PCI network reduces risk exposure, presenting further avenues for innovative technology providers to engage in this procurement process.

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Notice Information

Notice Title

Contract for PCI Secure Telephone Payments Solution

Notice Description

Gateshead Council (the Council) provides paid for services to the citizens of Gateshead. As a result, the Council has set up several payment channels for its customers. Some of these channels allow payment to be made by credit or debit cards. Any such card payments must comply with Payment Card Industry (PCi) standards. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements. However, payments taken over the phone remain an area of potential risk. The Council is therefore seeking a solution which will allow employees and Customer Service Agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements. Go to www.nepo.org to access the tender documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-16508255-fa0c-4239-b09d-04b456c0938d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eeec7142-c0e6-4133-bcc3-5b2fa7657ee2
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£180,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 May 20214 years ago
Submission Deadline
25 Jan 2021Expired
Future Notice Date
Not specified
Award Date
29 Apr 20214 years ago
Contract Period
30 Apr 2021 - 1 May 2021 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

NOT AWARDED TO SUPPLIER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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