This public procurement record has 1 release in its history.

Award

15 Oct 2026 at 14:00

Summary of the contracting process

Student Loans Company procured a replacement and optimisation of its collections system, classified as IT services. The requirement concerns the technology used to manage collections, including replacing the existing system and optimising its operation. The buyer is Student Loans Company, based in Glasgow, and delivery is identified as being in Scotland. This is a technology and systems requirement rather than a general collection of goods, despite the procurement category being recorded as goods. The named supplier, Pegasystems Limited, is an IT company. The procurement title and description give the same short account of the work, without further breakdown into specific software modules, implementation tasks or support arrangements.

The procurement is complete and has been awarded to Pegasystems Limited. The award was made on 13 February 2026 for £34,560. The contract runs from 4 March 2026 to 3 March 2027. The stated tender response deadline was 12 February 2026. The estimated procurement value and awarded value are both £34,560. The process record does not set out a named procurement procedure or method, nor does it provide an evaluation formula or criteria. No separate lots are identified. Suitability is recorded as false for both small and medium-sized enterprises and voluntary, community and social enterprises. This is an award outcome, rather than an opportunity for suppliers to submit a bid on this contract.

For suppliers competing for a comparable future requirement from Student Loans Company, this award demonstrates demand for replacing and optimising a collections system, with IT systems capability at its core. A credible competitor would need to show that it can deliver a system replacement and improve the operation of collections technology, rather than offer unrelated software or general IT support. The selected supplier is a large company, and the buyer recorded the requirement as unsuitable for SMEs and voluntary, community and social enterprises; businesses should therefore consider whether they have the scale and delivery capacity to meet a similar requirement. The record does not identify particular certifications, technical products, staffing levels or experience thresholds, so the evidence of fit here is the ability to provide the collections system work itself.

How relevant is this notice?

Notice Information

Notice Title

GB-Glasgow: Collections System Replacement and Optimisation - Standard Sandbox only.

Notice Description

Collections System Replacement and Optimisation - Standard Sandbox only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-174d579f-84bc-4758-972a-1f889df77b16
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b09a08c5-6ef5-4727-b68c-3ea7ac0507a1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£34,560 Under £100K
Lots Value
Not specified
Awards Value
£34,560 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Feb 20268 months ago
Contract Period
4 Mar 2026 - 3 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Student Loans Company
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G5 8DF
Postcode Area
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

PEGASYSTEMS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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