Award

ECM13136 - Retirement Digital, Product Design and Delivery Services

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

02 Sep 2025 at 08:59

Summary of the contracting process

The procurement process titled "ECM13136 - Retirement Digital, Product Design and Delivery Services" has been completed by the Department For Work and Pensions. This contract, focusing on IT services such as consulting, software development, Internet and support, is classified under the CPV code 72000000. The tender was carried out through a selective procurement method, specifically a call-off from a framework agreement. The contract, which commenced on 1 September 2025 and will conclude on 31 August 2029, covers services in the North West region of the United Kingdom. An award was made to Opencast Software Europe Limited, with an initial award value of £22,451,532 GBP.

This tender presents significant opportunities for businesses that specialise in IT services, particularly those adept in digital and product delivery solutions. SMEs and VCSEs may find this contract beneficial for business growth, given its scope and focus on retirement digital services. Companies with expertise in consulting and software development are well-suited for such contracts, enabling them to expand their client base within the public sector. The framework agreement presents ongoing potential for further contracts, fostering long-term business relationships with government bodies like the Department For Work and Pensions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

ECM13136 - Retirement Digital, Product Design and Delivery Services

Notice Description

Provision of Digital Specialist to support Retirement Digital, Product Design and Delivery Services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c2f2cec2-e828-4d84-9a85-aa287e3bf16d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Works
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£28,064,415 £10M-£100M
Lots Value
Not specified
Awards Value
£22,451,532 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20255 months ago
Submission Deadline
2 Apr 2025Expired
Future Notice Date
Not specified
Award Date
25 Aug 20256 months ago
Contract Period
31 Aug 2025 - 31 Aug 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD North West (England)

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

OPENCAST SOFTWARE EUROPE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc-2025-09-02T09:59:18+01:00",
    "date": "2025-09-02T09:59:18+01:00",
    "ocid": "ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "Project_26672",
        "title": "ECM13136 - Retirement Digital, Product Design and Delivery Services",
        "description": "Provision of Digital Specialist to support Retirement Digital, Product Design and Delivery Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 22451532,
            "currency": "GBP"
        },
        "value": {
            "amount": 28064415,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-04-03T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-09-01T00:00:00+01:00",
            "endDate": "2029-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "works"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/ahmV766A",
            "name": "Department For Work and Pensions",
            "identifier": {
                "legalName": "Department For Work and Pensions",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/ahmV766A"
            },
            "address": {
                "streetAddress": "Brunel Way",
                "locality": "Blackpool",
                "postalCode": "FY4 5ES",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "cd.digitalchannels@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-324143",
            "name": "Opencast Software Europe Limited",
            "identifier": {
                "legalName": "Opencast Software Europe Limited"
            },
            "address": {
                "streetAddress": "Studio 2 The Kiln, Hoults Yard, Walker Road, Newcastle Upon Tyne, England, NE6 1AB."
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/ahmV766A",
        "name": "Department For Work and Pensions"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc-1",
            "status": "active",
            "date": "2025-08-26T00:00:00+01:00",
            "datePublished": "2025-09-02T09:59:17+01:00",
            "value": {
                "amount": 22451532,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-324143",
                    "name": "Opencast Software Europe Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-09-01T00:00:00+01:00",
                "endDate": "2029-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/c2f2cec2-e828-4d84-9a85-aa287e3bf16d",
                    "datePublished": "2025-09-02T09:59:17+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Order Form",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/1538b26a-204a-4589-a2ac-1b52e3dc255e",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}