Award

Telephony and Contact Centre Communications Solution

ST.HELENS COUNCIL

This public procurement record has 1 release in its history.

Award

17 Jul 2023 at 14:54

Summary of the contracting process

The St.Helens Council has awarded a contract for the "Telephony and Contact Centre Communications Solution" to Telefonica UK Limited. The contract, valued at £680,000 GBP, will be in effect from June 30, 2023, to June 29, 2026. This procurement process followed a selective method known as "Restricted procedure", with the tender period ending on June 14, 2023. The Council is located in St Helens, United Kingdom, and the industry category is services.

This tender for a Telephony and Contact Centre Communications Solution by the St.Helens Council offers an opportunity for businesses, especially those providing IT services like consulting and software development. Small and medium-sized enterprises (SMEs) are considered suitable for this contract. The nature of the procurement method being selective means that businesses meeting the Council's criteria can compete for this contract, which could potentially lead to business growth and partnership opportunities in the software and information systems sector.

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Notice Title

Telephony and Contact Centre Communications Solution

Notice Description

Telephony and Contact Centre Communications Solution

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-17868038-3f6f-4080-9eb5-0398b82d5085
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4cebcf37-6786-4c3f-874a-5f34c4530073
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£680,000 £500K-£1M
Lots Value
Not specified
Awards Value
£680,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20232 years ago
Submission Deadline
14 Jun 2023Expired
Future Notice Date
Not specified
Award Date
28 Jun 20232 years ago
Contract Period
29 Jun 2023 - 29 Jun 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ST.HELENS COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ST HELENS
Postcode
WA10 1HP
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified

Local Authority
St. Helens
Electoral Ward
St Helens Town Centre
Westminster Constituency
St Helens South and Whiston

Supplier Information

Number of Suppliers
1
Supplier Name

TELEFONICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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