Award

Unified Communications

BEDFORD BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

20 Feb 2024 at 10:47

Award Notice
Summary of the contracting process

The Bedford Borough Council has awarded a contract for a Unified Communications platform to Insight Direct Ltd. The procurement process was of a selective nature, involving calling off from a framework agreement. The contract value is GBP 468,617.56, with a contract period starting on January 8, 2024, and ending on January 7, 2029. The tender period ended on December 29, 2023. The procurement falls under the services category and is aimed at enabling unified communications channels for improved interactions with residents.

This contract offers an opportunity for businesses, especially those providing telecommunications network services, to engage with Bedford Borough Council. The procurement method chosen, i.e., selective call-off from a framework agreement, indicates a structured and pre-agreed process for service providers. Small and medium-sized enterprises (SMEs) are considered suitable for this opportunity. The contract is in the active status, providing a clear timeline and expectations for potential suppliers to deliver the specified Unified Communications solution.

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Notice Information

Notice Title

Unified Communications

Notice Description

A Unified Communications platform is required for the Council to continue to make and receive external calls which integrates with Microsoft Teams allowing us to unify the communication channels providing accessibility from all approved devices and always ensuring security and integrity. BBC aim to empower end users to access these channels/modes of communication in the most hassle-free way possible, whilst improving the way we interact with residents. A Unified Communications solution will enable the Council to simplify the way we connect and communicate. The Council uses Microsoft Teams for the majority of communications and collaboration therefore the solution should be embedded with this. The solution will also integrate with the Contact Centre Solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-181e2b33-f9ad-4126-91fe-bf176b699cdd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f4b4ce80-a8d8-4aae-ad29-35aea40b491f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32412100 - Telecommunications network

Notice Value(s)

Tender Value
£468,617 £100K-£500K
Lots Value
Not specified
Awards Value
£468,617 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20242 years ago
Submission Deadline
29 Dec 2023Expired
Future Notice Date
Not specified
Award Date
29 Dec 20232 years ago
Contract Period
8 Jan 2024 - 7 Jan 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BEDFORD BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORD
Postcode
MK42 9AP
Post Town
Milton Keynes
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
Not specified
Local Authority
Bedford
Electoral Ward
Cauldwell
Westminster Constituency
Bedford

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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