Award

THA Mandatory Tenant Satisfaction Measures Survey - AWARD

IN-TEND E-TENDERING

This public procurement record has 1 release in its history.

Award

11 Jan 2023 at 11:14

Award Notice
Summary of the contracting process

The Together Housing Association (THA) has awarded a contract for the "THA Mandatory Tenant Satisfaction Measures Survey" to the Leadership Factor Limited. The procurement process was initiated as a tender and has now been completed. The contract involves market research services. The tender period ended on November 21, 2022, with a contract period starting on February 1, 2023, and ending on January 31, 2025. The procurement method used was an open procedure, and the contract is estimated to be worth £60,100.

This opportunity, which focused on customer satisfaction data collection and analysis, is suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Businesses involved in market research services may find this tender particularly relevant for business growth. The collaboration between THA and the Leadership Factor Limited aims to ensure compliance with the conditions set by the Housing Regulator in the UK, offering a valuable opportunity for businesses interested in supporting social housing initiatives and improving tenant satisfaction measures.

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Notice Information

Notice Title

THA Mandatory Tenant Satisfaction Measures Survey - AWARD

Notice Description

From January 2023, Together Housing Association (THA) will require the services of an Agency Partner in order to assist us in the administration and running of our Tenant Satisfaction Measures Survey (TSMs), so as to be compliant with the conditions set out by the Housing Regulator. This will involve the collection, analysis and presentation of customer satisfaction data as set out by the Regulator of Social Housing in its submission of 21 September 2022. Details are set out publicly by the Regulator for Social Housing (RSH) at www.gov.uk/rsh

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-187396c3-5986-4df9-bb2c-8f425db9c64f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4aa591a0-8ed6-42c9-8fc6-b682d2c2d7a9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£60,100 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jan 20233 years ago
Submission Deadline
21 Nov 2022Expired
Future Notice Date
Not specified
Award Date
22 Dec 20223 years ago
Contract Period
1 Feb 2023 - 31 Jan 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
IN-TEND E-TENDERING
Contact Name
Philip Lowe
Contact Email
philip.lowe@togetherhousing.co.uk
Contact Phone
07923257281

Buyer Location

Locality
WEST YORKSHIRE
Postcode
HX1 2EB
Post Town
Halifax
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
Not specified
Local Authority
Calderdale
Electoral Ward
Town
Westminster Constituency
Halifax

Supplier Information

Number of Suppliers
1
Supplier Name

THE LEADERSHIP FACTOR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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