Award

FutureLets new WebX Phone System

COVENTRY UNIVERSITY

This public procurement record has 1 release in its history.

Award

17 Feb 2024 at 18:06

Summary of the contracting process

A recent public procurement contract has been awarded by Coventry University for the project titled "FutureLets new WebX Phone System". The procurement process was completed through a direct procurement method with a single tender action that falls below the threshold. The contract, valued at 71,280 GBP, is aimed at implementing a new phone system to replace the old Cisco system, enhancing operational efficiency and customer service. The contract was awarded to ITG Ltd, with a contract period running from March 1, 2023, to March 1, 2026. The project is within the services category, catering to locations in Coventry, England.

This tender presents an opportunity for businesses in the software package and information systems sector, specifically those offering phone system solutions. Companies with expertise in setting up phone lines, reporting systems, call centre infrastructure, and voicemail services are well-suited to compete for this contract. The procurement stage has advanced to the award phase, opening doors for vendors to participate in similar future opportunities in the higher education sector. Businesses focusing on technology solutions for educational institutions can leverage this contract to expand their market presence and enhance their portfolio.

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Notice Title

FutureLets new WebX Phone System

Notice Description

This system will replace the old Cisco phone system and will work alongside the university system. It will enable us to set up additional phone lines, linked to reporting systems, recordings, call centre set up and provide sophisticated voicemailing options that will enable to run the business efficiently, meeting customer expectations.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-18c093fe-a289-439f-8784-db562210cfbe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/da45096c-e8e4-4fd4-a2d1-14cd15542b23
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£71,280 Under £100K
Lots Value
Not specified
Awards Value
£71,280 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20242 years ago
Submission Deadline
28 Feb 2023Expired
Future Notice Date
Not specified
Award Date
1 Mar 20232 years ago
Contract Period
1 Mar 2023 - 1 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

ITG

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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