Tender

GB-Leeds: LAU Integrated CRM System

LEEDS ARTS UNIVERSITY

This public procurement record has 1 release in its history.

Tender

19 Dec 2024 at 16:40

Tender Notice
Summary of the contracting process

Leeds Arts University is currently in the tender stage for the procurement of an integrated Customer Relationship Management (CRM) system. This tender, titled "GB-Leeds: LAU Integrated CRM System," falls under the industry category of Customer Relation Management software development services (CPV 72212445). The procurement method is an open procedure with bids to be submitted via the Delta e-tendering portal. The final deadline for full bid submissions is 31 January 2025 at 16:00, with the contract period expected to run from 1 July 2025 to 30 June 2029. This tender is open to various delivery locations worldwide, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom. The estimated value for this contract ranges from £100,000 to £500,000.

This tender presents significant business growth opportunities, particularly for small or medium enterprises (SMEs) specialising in CRM software development and implementation. The procurement process is designed to be inclusive, allowing economic operators with the relevant expertise to compete based on the outlined criteria. Successful companies will gain a prestigious client in Leeds Arts University, potentially enhancing their market reputation and opening doors to further contracts within the education sector and beyond. SMEs with a robust delivery and support system for CRM solutions are well-positioned to leverage this opportunity to expand their service offerings and establish long-term relationships with the University and other similar institutions.

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Notice Information

Notice Title

GB-Leeds: LAU Integrated CRM System

Notice Description

Leeds Arts University (LAU) wishes to Contract for the provision of an integrated CRM system, bids must be submitted via the Delta e tendering portal on the link provided in the notice, by the stated deadline. For the avoidance of doubt, the deadline for expressions of interest is the final deadline for full bid submissions, bids will not be accepted after the end date stated 31/01/2025 by 16:00 - see the ITT documents (in Delta) for the full details including evaluation criteria. The University reserves the right to not proceed to Contract, or to cancel the Tender & will incur no Liability in doing so. This Procurement is a below threshold Open procedure. LAU is not responsible for any bid costs under any circumstances. Additional information: **The deadline stated in this notice (deadline for expressions of interest) is the deadline for the return of fully completed bids which must be submitted via Delta,(via the respond link below), the bid deadline is by 16:00 on the 31st January 2025.** Bidders should allow sufficient time to upload their bid. The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. The deadline stated above is the final deadline for full bid submission. Note this is a below threshold procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-191e4f89-37e1-474d-80e0-574fd5a7b412
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9c755023-7f8c-4d41-a089-341c2f309f02
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48445000 - Customer Relation Management software package

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20241 years ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2025 - 30 Jun 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEEDS ARTS UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 9AQ
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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