Award

HR Case & Call Management (CCM) System

CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

15 Dec 2022 at 17:08

Award Notice
Summary of the contracting process

The City of Bradford Metropolitan District Council has awarded a contract for an HR Case & Call Management System. The procurement involved an open procedure with a contract value of £300,000. The contract duration is initially for three years with possible extensions. The system is intended to support a new HR Adviser team and encompass case activity and a knowledge portal. The procurement stage was an award, and the contract period runs from December 1, 2022, to November 30, 2025.

Businesses providing software package and information systems or IT services would find opportunities in this tender. Small and medium-sized enterprises (SMEs) with experience in delivering cloud-based solutions could compete effectively. The awarded supplier is Adviserplus Business Solutions Limited. The City of Bradford Metropolitan District Council based in Yorkshire and the Humber is the contracting authority for this tender, offering growth potential in the services sector in the United Kingdom.

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Notice Information

Notice Title

HR Case & Call Management (CCM) System

Notice Description

City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a Case Management System (CMS) to the specification described in this tender. The Council wishes to procure a cloud based electronic CMS that will have the functionality and flexibility of user access and storage to support a new HR Adviser team of 10 professionals; case activity across a headcount of 15,000 employees and a knowledge portal that can store all the Council's HR policies and procedures, offer unlimited access from all employees and have the flexibility to be continuously updated. The proposed contract will be for an initial duration of three (3) years with a possible two (2) twelve (12) month extensions. The Council reserves the right to amend the scope of the support requirement for the extension period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1960d7c1-48f8-4453-b8e2-4b592664ad38
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2abc3b5d-0aba-40b2-9846-963c0c70f1f6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£295,800 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20223 years ago
Submission Deadline
28 Jul 2022Expired
Future Notice Date
Not specified
Award Date
15 Dec 20223 years ago
Contract Period
31 Mar 2022 - 30 Nov 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD1 1HX
Post Town
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE41 Bradford
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Bradford
Electoral Ward
City
Westminster Constituency
Bradford West

Supplier Information

Number of Suppliers
1
Supplier Name

ADVISERPLUS BUSINESS SOLUTIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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