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Revenues and Benefits System

Rotherham Metropolitan Borough Council

This public procurement record has 1 release in its history.

Award

02 Sep 2026 at 06:59

Award Notice
Summary of the contracting process

Rotherham Metropolitan Borough Council procured a revenues and benefits software system and associated services for delivery in Rotherham. The requirement covers Civica Digital360, including the Universal Revenues and Benefits application, a document and case disposal module, data import functionality, a DFS image server, and licences for Ricoh fi-7800 A3 and Ricoh fi-8290 scanners. It also includes annual support, software licensing, maintenance and hosting. The procurement is categorised as software packages and information systems, covering a council revenues and benefits operation rather than general IT support or standalone scanning equipment. The selected supplier is Civica UK Limited, whose platform and related services provide the system, hosting and ongoing technical support for the council’s revenues and benefits processes.

This procurement has been awarded and is complete. Rotherham Metropolitan Borough Council made a direct award to Civica UK Limited through the Government Commercial Agency’s Vertical Application Solutions Framework, RM6259, using a selective call-off procedure. The award date was 31 July 2026, following a tender deadline of 31 July 2026 at 5pm. The awarded value is £301,897. The contract runs from 1 August 2026 to 31 July 2031. The award covers the full revenues and benefits system, scanner licences, image server, data import module, hosting, licensing, maintenance and annual support. The procurement record identifies the requirement as suitable for neither small and medium-sized enterprises nor voluntary, community and social enterprises. Civica UK Limited is the awarded supplier.

This requirement demonstrates sustained council demand for an integrated revenues and benefits platform supported over a multi-year term. Suppliers positioning for a future requirement with Rotherham would need a mature revenues and benefits application, document and case disposal capability, data import tools, image-server integration and compatibility with the specified Ricoh scanning environment. They would also need to provide dependable hosted service delivery, software licensing, maintenance and annual support as one managed offer. The incumbent’s position indicates that proven product capability and the ability to support a complete operational system are important. A credible competitor would therefore need relevant local-government revenues and benefits experience, strong implementation and data-migration capability, reliable service management, and sufficient organisational scale to maintain the platform and connected hardware throughout the service period.

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Notice Information

Notice Title

Revenues and Benefits System

Notice Description

Direct award made via Government Commercial Agency (was Crown Commercial Services); Vertical Application Solutions Framework (RM6259) framework. This contract is for: Civica Digital360 covering: Universal Revs & Bens Application Document and Case Disposal Module Licence for Ricoh fi-7800 A3 scanner Licence for Ricoh fi-8290 DFS Image Server Data Import Module Annual support, licence, maintenance and hosting services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/abcd532d-7216-4ad6-aa3b-0f5ce862f5dc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£301,897 £100K-£500K
Lots Value
Not specified
Awards Value
£301,897 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20261 months ago
Contract Period
1 Aug 2026 - 31 Jul 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Rotherham Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROTHERHAM
Postcode
S60 1AE
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE34 Rotherham
Delivery Location
Not specified
Local Authority
Rotherham
Electoral Ward
Boston Castle
Westminster Constituency
Rotherham

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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