Award

Contract for the supply of ServiceNow Licences and Support Service Management

HOME OFFICE

This public procurement record has 1 release in its history.

Award

11 Dec 2025 at 13:54

Summary of the contracting process

The Home Office has completed a procurement process for the supply of ServiceNow Licences and Support Service Management, with a total contract value of £1,790,711. The procurement, classified under "License management software package" and "License management software development services" as per CPV codes, was carried out through a call-off from a framework agreement. This selective procurement method indicates a targeted approach to purchasing. The tender was finalised with the award on 11th December 2025 to Fujitsu Service Ltd, and the contract is set to commence on 20th December 2025, running until 19th December 2027. While the primary location service extends internationally, including the United Kingdom and others, the primary operations will be managed from the Home Office in London, England.

This contract offers a robust opportunity for businesses specialising in software development and licence management, particularly those capable of integrating and managing complex service systems like ServiceNow. Larger enterprises with experience in public sector procurement may find this opportunity beneficial, particularly if they have a proven track record with similar frameworks. Although SMEs and VCSEs are not specially targeted for this contract, collaboration with larger firms like Fujitsu Service Ltd could present potential for skills development and expansion into broader markets.

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Notice Title

Contract for the supply of ServiceNow Licences and Support Service Management

Notice Description

Contract for the supply of ServiceNow Licences and Support Service Management

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1b775db7-8ff4-4a40-8320-b25726b9db9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9e5ea197-b70f-4cbd-96e2-0df6c1fa9311
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48218000 - License management software package

72212218 - License management software development services

Notice Value(s)

Tender Value
£1,790,711 £1M-£10M
Lots Value
Not specified
Awards Value
£1,790,711 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Dec 20252 months ago
Submission Deadline
10 Dec 2025Expired
Future Notice Date
Not specified
Award Date
11 Dec 20252 months ago
Contract Period
20 Dec 2025 - 19 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FUJITSU SERVICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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