Award

WP1909- Alarm aggregation and dispatching service - Pagerduty

GOVERNMENT DIGITAL SERVICE

This public procurement record has 3 releases in its history.

AwardUpdate

05 Feb 2021 at 09:59

AwardUpdate

04 Feb 2021 at 20:10

Award

28 Jan 2021 at 14:32

Summary of the contracting process

The tender titled "WP1909 - Alarm aggregation and dispatching service - Pagerduty" was initiated by the Government Digital Service, located in London, England. This procurement falls under the IT services category, specifically focusing on consulting, software development, Internet, and support, with a total contract value of £81,665.85. The procurement method used was selective, with the contract awarded following a call-off from a framework agreement. The tender period ended on 12th October 2020, and the contract is due to run from 19th October 2020 to 18th October 2021.

This opportunity presents growth potential primarily for small and medium-sized enterprises (SMEs) in the IT services sector. Businesses specialising in alarm management, dispatching services, or related software solutions would be well-positioned to compete for similar contracts in the future. Engaging with government digital projects can provide significant exposure and help establish reputable partnerships within the public sector.

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Notice Title

WP1909- Alarm aggregation and dispatching service - Pagerduty

Notice Description

An alarm aggregation and dispatching service is used by administrators and support teams to collect alerts from monitoring tools on services resulting from business impacting incidents. It gives an overall view of monitoring alarms, and alerts to on-duty engineers if there's a problem. It manages on-call rotas, scheduling and alert escalations.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1bb93f0d-1c77-4731-8276-4e3c3a9d3249
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0b4b96af-b7aa-425b-83eb-2a43464940fd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£81,665 Under £100K
Lots Value
Not specified
Awards Value
£81,665 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20215 years ago
Submission Deadline
12 Oct 2020Expired
Future Notice Date
Not specified
Award Date
11 Oct 20205 years ago
Contract Period
18 Oct 2020 - 18 Oct 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GOVERNMENT DIGITAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 8QS
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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