Notice Information
Notice Title
Provision Of Telephone Translation Services
Notice Description
The Contracting Authority requires telephone translation services to support its business operations. The requirement is set to continue in the coming years. In support of their driving/vehicle license application, a small number of customers will contact DVLA (via a premium rate number publicised on GOV.UK) who may have difficulties communicating with the DVLA telephone agent in the English Language. At this point, the DVLA telephone clerk will require assistance in dealing with the telephone call in their native language. DVLA awarded a contract from the Crown Commercial Services Framework RM1092 Lot 2.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-1bbaae3b-4afa-4edb-9a89-da2dce77b040
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/9f05c8a1-2904-461a-b75d-ef2c06a010e0
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79530000 - Translation services
Notice Value(s)
- Tender Value
- £7,200 Under £100K
- Lots Value
- Not specified
- Awards Value
- £4,086 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 May 20178 years ago
- Submission Deadline
- 20 Dec 2016Expired
- Future Notice Date
- Not specified
- Award Date
- 3 Jan 20179 years ago
- Contract Period
- 4 Jan 2017 - 3 Jan 2019 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- D V L A
- Contact Name
- Mandy Hodgson
- Contact Email
- mandy.hodgson@dvla.gsi.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- SWANSEA
- Postcode
- SA6 7JL
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL4 Mid and South West Wales
- Small Region (ITL 3)
- TLL43 Swansea
- Delivery Location
- TLL Wales
-
- Local Authority
- Swansea
- Electoral Ward
- Mynydd-bach
- Westminster Constituency
- Swansea West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/9f05c8a1-2904-461a-b75d-ef2c06a010e0
18th May 2017 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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