Notice Information
Notice Title
Customer Experience - Digital Champions
Notice Description
The service we are looking to purchase has three key elements: * To support us with our digital inclusion goals and create a network of customer-focused digital champions that can feed into ongoing service design and improvements by supporting customers to access more digital services * Provide us with a learning solution that can flex to meet the varying needs of our customers and our current ways of working * Support to help and advise as we undergo our digital inclusion programme This will have a contract length of 1+1+1.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-1c141b61-9233-4e91-8a6e-6423ee7ded47
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/785e173e-628d-4ce8-8aae-1b5f0e2452df
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
80 - Education and training services
-
- CPV Codes
79632000 - Personnel-training services
80500000 - Training services
Notice Value(s)
- Tender Value
- £30,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Feb 20214 years ago
- Submission Deadline
- 15 Mar 2021Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Mar 2021 - 30 Mar 2022 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTHAMPTON CITY COUNCIL
- Contact Name
- Oliver Tarrant
- Contact Email
- oliver.tarrant@southampton.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO14 7LY
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ32 Southampton
- Delivery Location
- Not specified
-
- Local Authority
- Southampton
- Electoral Ward
- Bargate
- Westminster Constituency
- Southampton Itchen
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/785e173e-628d-4ce8-8aae-1b5f0e2452df
24th February 2021 - Opportunity notice on Contracts Finder -
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-1c141b61-9233-4e91-8a6e-6423ee7ded47-2021-02-24T12:13:59Z",
"date": "2021-02-24T12:13:59Z",
"ocid": "ocds-b5fd17-1c141b61-9233-4e91-8a6e-6423ee7ded47",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "SCC-SMS-0136",
"title": "Customer Experience - Digital Champions",
"description": "The service we are looking to purchase has three key elements: * To support us with our digital inclusion goals and create a network of customer-focused digital champions that can feed into ongoing service design and improvements by supporting customers to access more digital services * Provide us with a learning solution that can flex to meet the varying needs of our customers and our current ways of working * Support to help and advise as we undergo our digital inclusion programme This will have a contract length of 1+1+1.",
"datePublished": "2021-02-24T12:13:59Z",
"status": "active",
"classification": {
"scheme": "CPV",
"id": "79632000",
"description": "Personnel-training services"
},
"additionalClassifications": [
{
"scheme": "CPV",
"id": "80500000",
"description": "Training services"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "so147ly"
}
]
}
],
"value": {
"amount": 30000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure (below threshold)",
"tenderPeriod": {
"endDate": "2021-03-15T17:00:00Z"
},
"contractPeriod": {
"startDate": "2021-03-31T00:00:00+01:00",
"endDate": "2022-03-30T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services",
"documents": [
{
"id": "1",
"documentType": "tenderNotice",
"description": "Opportunity notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/785e173e-628d-4ce8-8aae-1b5f0e2452df",
"datePublished": "2021-02-24T12:13:59Z",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "biddingDocuments",
"description": "Tender Portal sign up",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a505617a-f872-44f0-b2b9-5c2dd4c29bb4",
"format": "application/vnd.openxmlformats-officedocument.presentationml.presentation"
},
{
"id": "3",
"documentType": "biddingDocuments",
"description": "Tender Portal Sign Up",
"url": "https://supplysouthampton.esourcingportal.com"
}
]
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/jxfb36Bw",
"name": "SOUTHAMPTON CITY COUNCIL",
"identifier": {
"legalName": "SOUTHAMPTON CITY COUNCIL",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/jxfb36Bw"
},
"address": {
"streetAddress": "Civic Centre,Civic Centre Road",
"locality": "SOUTHAMPTON",
"postalCode": "SO147LY",
"countryName": "England"
},
"contactPoint": {
"name": "Oliver Tarrant",
"email": "oliver.tarrant@southampton.gov.uk"
},
"roles": [
"buyer"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/jxfb36Bw",
"name": "SOUTHAMPTON CITY COUNCIL"
}
}