Tender

Kofax communications support contract 1+1 years - January 2023

FINANCIAL OMBUDSMAN SERVICE

This public procurement record has 2 releases in its history.

TenderAmendment

01 Dec 2022 at 14:45

Tender

01 Dec 2022 at 09:43

Summary of the contracting process

The Financial Ombudsman Service is seeking a supplier for a 1+1 year support contract for Kofax communications software, starting from January 2023. The procurement falls under the 'goods' category and follows an open procedure (below threshold). The tender deadline is on December 15, 2022, and the contract period spans from January 2, 2023, to December 31, 2023.

This tender by the Financial Ombudsman Service presents an opportunity for businesses providing software support services to secure a contract for a significant value of £113,000 GBP. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate in this price-only competition. Interested parties must register on the e-procurement portal to access all relevant documents for the bidding process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Kofax communications support contract 1+1 years - January 2023

Notice Description

We are looking for a supplier who can provide us with a support contract for our current Kofax communications software. We would like to contract for 1 year with an option to extend for an additional 1 year. This is a price only competition and all of the documents can be found in our e-procurement portal Jaggaer https://procurement.financial-ombudsman.org.uk/web/login.html Additional information: Suppliers who wish to tender for this opportunity are invited to register on our e-procurement portal. The tender reference for this requirement is TEN_806

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b0c6abbf-d766-4ef4-96f7-7439f6827f18
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£113,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20223 years ago
Submission Deadline
15 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jan 2023 - 31 Dec 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b-2022-12-01T14:45:32Z",
    "date": "2022-12-01T14:45:32Z",
    "ocid": "ocds-b5fd17-1cd61f80-3845-49ca-9e04-895862f4925b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_339949/1152382",
        "title": "Kofax communications support contract 1+1 years - January 2023",
        "description": "We are looking for a supplier who can provide us with a support contract for our current Kofax communications software. We would like to contract for 1 year with an option to extend for an additional 1 year. This is a price only competition and all of the documents can be found in our e-procurement portal Jaggaer https://procurement.financial-ombudsman.org.uk/web/login.html Additional information: Suppliers who wish to tender for this opportunity are invited to register on our e-procurement portal. The tender reference for this requirement is TEN_806",
        "datePublished": "2022-12-01T09:43:03Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 56500,
            "currency": "GBP"
        },
        "value": {
            "amount": 113000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2022-12-15T15:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-01-02T00:00:00Z",
            "endDate": "2023-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/b0c6abbf-d766-4ef4-96f7-7439f6827f18",
                "datePublished": "2022-12-01T09:43:03Z",
                "format": "text/html",
                "language": "en",
                "dateModified": "2022-12-01T14:45:32Z"
            },
            {
                "id": "2",
                "description": "Our e-Procurement portal",
                "url": "https://procurement.financial-ombudsman.org.uk/web/login.html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-112787",
            "name": "Financial Ombudsman Service",
            "identifier": {
                "legalName": "Financial Ombudsman Service"
            },
            "address": {
                "streetAddress": "Exchange Tower",
                "locality": "London",
                "postalCode": "E14 9SR",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "Procurement.enquiries@financial-ombudsman.org.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-112787",
        "name": "Financial Ombudsman Service"
    }
}