Tender

Registrar Customer Management Solution

EAST RIDING OF YORKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Tender

20 Mar 2026 at 12:00

Tender Notice
Summary of the contracting process

The East Riding of Yorkshire Council has initiated a tender process for procuring a Registrar Customer Management Solution, aiming to enhance their registration services. This IT services procurement seeks to deliver a comprehensive digital solution encompassing citizen self-service, secure payments, staff scheduling, ceremony planning, and certificate management, ensuring full regulatory compliance. The procurement, classified under the CPV scheme (ID: 72222300), targets suppliers capable of executing end-to-end solutions within the Yorkshire and Humber region. Interested parties have until 20th April 2026 to submit tenders, with the contract period commencing on 21st April 2026 and concluding on 22nd April 2026. The process is in the tender stage, and the procurement method is noted as 'Not applicable'.

This tender offers substantial growth opportunities for businesses specialising in digital and IT services, particularly those adept at providing innovative registration solutions. Small and medium-sized enterprises (SMEs) are suitable contenders, as highlighted in the procurement suitability criteria. The project's value of £75,000 presents a lucrative opportunity for firms looking to expand their portfolios in public sector projects, specifically within the realm of information technology services. Companies possessing expertise in delivering digital transformation and operational efficiency in public services will find this tender particularly advantageous for expanding their service offerings and establishing a lasting relationship with the East Riding of Yorkshire Council.

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Notice Information

Notice Title

Registrar Customer Management Solution

Notice Description

East Riding of Yorkshire Council are seeking interest from potential suppliers capable of delivering a comprehensive, end-to-end digital solution for registration services, including appointments and ceremonies. The solution should encompass citizen self-service functionality, secure payment processing, registrar staff scheduling, ceremony planning, certificate management, and full compliance with regulatory requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1dc6c5a2-ec24-4d58-9ed7-17af0bdfc646
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bd4d64f9-e5eb-47d9-9697-7e89f75ad0db
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20262 days ago
Submission Deadline
20 Apr 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Apr 2026 - 22 Apr 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EAST RIDING OF YORKSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEVERLEY
Postcode
HU17 9BA
Post Town
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
East Riding of Yorkshire
Electoral Ward
St Mary's
Westminster Constituency
Beverley and Holderness

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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