Award

Microsoft Unified Support Services

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

06 Jan 2023 at 15:04

Award Notice
Summary of the contracting process

The H M Revenue & Customs has awarded a contract for Microsoft Unified Support Services to Microsoft Limited. The contract involves providing technical support for business critical Microsoft applications, with a value of £2,150,696. The contract is for a duration of 12 months starting from December 29, 2022, and ending on December 28, 2023. The procurement method was selective, done through a call-off from a framework agreement.

This tender for Microsoft Unified Support Services by H M Revenue & Customs offers business growth opportunities for companies specializing in IT services such as consulting, software development, and Internet support. Businesses with expertise in providing incident management, problem resolution, and strategic service improvements would be well-suited to compete for this contract. The location for service delivery is in England, United Kingdom, under the services main procurement category.

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Notice Information

Notice Title

Microsoft Unified Support Services

Notice Description

This contract is for the provision of technical support for business critical Microsoft applications including but not limited to Windows, the office suite of applications and Azure Cloud. The service provides incident management, problem management and support for strategic service improvements. Contract term is 12 months. Call Off from Crown Commercial Services, RM1557.13, G-Cloud-13, Framework Agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1e44eac8-81c0-4882-9b0f-fe0f42e8c6a1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eb9a8f59-d1ac-4cda-80e1-fe4345696d06
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,150,696 £1M-£10M
Lots Value
Not specified
Awards Value
£2,150,696 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jan 20233 years ago
Submission Deadline
9 Dec 2022Expired
Future Notice Date
Not specified
Award Date
22 Dec 20223 years ago
Contract Period
29 Dec 2022 - 28 Dec 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Nicola Harris
Contact Email
nicola.harris2@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M3 5BS
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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