Award

Direct Routing (Replacement of Openscape PBX to Teams Telephone System)

SOMERSET COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

04 Jan 2021 at 09:05

Award Notice
Summary of the contracting process

Somerset County Council is undertaking a procurement process for a project titled "Direct Routing (Replacement of Openscape PBX to Teams Telephone System)" in the telecommunications sector. This contract, valued at £49,250, is currently in the award stage, with the contract period commencing on 4th January 2021 and concluding on 3rd January 2024. The procurement method employed is an open procedure, and the procurement was initiated with a tender period that ended on 4th December 2020. The service delivery will take place in the South West region of the United Kingdom.

This opportunity is ideal for small and medium-sized enterprises (SMEs) specialising in installation services and telecommunications equipment, particularly those experienced in cloud-based solutions and systems integration. Businesses that can provide a comprehensive direct routing cloud solution compatible with Microsoft Teams, along with the necessary support for the migration from legacy systems, will find this contract beneficial for growth. Engaging in this tender allows SMEs to demonstrate their capabilities in modernising telephony systems for public sector clients, potentially leading to further contracts in related fields.

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Notice Information

Notice Title

Direct Routing (Replacement of Openscape PBX to Teams Telephone System)

Notice Description

Currently SCC have an on prem PBX (Openscape) and SBC located at our main office (County hall). Calls are currently delivered into the PBX via a 150-sip channel connection from our current supplier (BT). Outbound calls are routed via 60 ISDN30 channels. Calls to and from branch sites are routed over the WAN. Staff working from home connect via VPN to the telephony system to make and receive calls. SCC roadmap is to move most of the IT service into the cloud. SCC have already the moved most of its IT service into Microsoft Azure cloud services. SCC are currently using Microsoft Teams for chat and internal calling and are now looking to use it for external DDI calling. SCC have already purchased E5 licenses and Microsoft phone system is now available to us. SCC require a supplier to provide a direct routing cloud solution for inbound and out outbound calling to and from MS Teams. The new supplier will provide a sip link (150 channels) from their platform via SCC's internet connection to the legacy PBX located at County Hall for inbound calls. The supplier will manage OOH the porting/migration of our DDI ranges (see Openscape numbers doc) from the current supplier to their platform and route inbound calls directly into the legacy PBX. The sip circuit will be required for a min of 6 months. The new supplier will provide a sip link (150 channels) from their platform to SCC's Microsoft tenant for inbound and outbound calls to Teams Phone System. Calls will route from SCC's Microsoft tenant via SCC's express route into County Hall and will break out of SCC's internet connection to staff WFH and route across SCC's WAN for staff located at remote sites. New supplier will assist SCC staff on the setup of Team Telephone system (see appendix Y doc). SCC staff will then migrate individual DDI and hunt group numbers from legacy PBX to Teams telephone System in a phased approach. *SCC must have control over the migration and be able to migrate individual numbers from our DDI ranges hosted by the new supplier*. Once the migration has been completed the sip circuit provided by the new supplier connected to the legacy PBX will be ceased and SCC will decommission the legacy PBX.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1f1766ee-d008-4e1e-b724-d2ff3f92a2b7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b8ce1e69-bb97-4405-bd4e-ba89d43b3333
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

51 - Installation services (except software)

CPV Codes

32500000 - Telecommunications equipment and supplies

51000000 - Installation services (except software)

Notice Value(s)

Tender Value
£49,250 Under £100K
Lots Value
Not specified
Awards Value
£49,250 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jan 20215 years ago
Submission Deadline
4 Dec 2020Expired
Future Notice Date
Not specified
Award Date
22 Dec 20205 years ago
Contract Period
4 Jan 2021 - 3 Jan 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOMERSET COUNTY COUNCIL
Contact Name
Jonathan Marks
Contact Email
commercialandprocurement@somerset.gov.uk
Contact Phone
03001232224

Buyer Location

Locality
TAUNTON
Postcode
TA1 4DY
Post Town
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK South West (England)
Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

BECKETT TELECOM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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