Tender

Tender for provision of Out of Hours call monitoring

LIVEWEST HOMES LIMITED

This public procurement record has 1 release in its history.

Tender

06 Jan 2020 at 13:41

Summary of the contracting process

The procurement process is initiated by LiveWest Homes Limited, which is seeking tenders for the provision of an Out of Hours call monitoring service across its locations in the South West of England. This tender falls within the telecommunications services industry category and has a total contract value of £450,000. The procurement method being employed is an open procedure, with the tender period set to conclude on 6th February 2020. The contract is expected to commence on 1st April 2020 and continue until 31st March 2022.

This tender presents significant opportunities for businesses, particularly for small and medium-sized enterprises (SMEs) that specialise in telecommunications and customer service solutions. Companies equipped to deliver consistent call monitoring services, especially those with prior experience in public sector contracts, would be well-positioned to compete for this contract. Engaging in this procurement process could facilitate business growth by establishing a long-term relationship with a key public authority in the region.

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Notice Title

Tender for provision of Out of Hours call monitoring

Notice Description

LiveWest needs to consolidate its current out of hours call answering service to give consistency across all locations.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1ff2c4b7-5387-45f4-804c-6abff45d36a9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/85698c34-1afa-4ead-8c1b-40adea6f5184
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jan 20206 years ago
Submission Deadline
6 Feb 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2020 - 31 Mar 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LIVEWEST HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX1 2JZ
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
Exeter
Electoral Ward
St David's
Westminster Constituency
Exeter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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