Notice Information
Notice Title
Call Quality Monitoring - MARKET ENGAGEMENT
Notice Description
Radian is seeking to engage with providers of call quality monitoring services to discuss its requirements prior to tendering. We have a 50+ seat contact centre with customer facing teams. A copy of the specification can be obtained by registering on Radian's e-tendering portal In-tend and expressing an interest in this project. https://in-tendhost.co.uk/radian/aspx/Home Please note that this stage is for market engagement only. Additional information: Please register your interest in this project via In-tend. https://in-tendhost.co.uk/radian/aspx/Home Is a Recurrent Procurement Type? : No
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-201e95a4-b27b-4004-8f70-5e5c49beb92a
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/8e8319fc-fa56-40b6-9cb1-f5f252c0e587
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79900000 - Miscellaneous business and business-related services
79996000 - Business organisation services
Notice Value(s)
- Tender Value
- £150,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Oct 20187 years ago
- Submission Deadline
- 23 Nov 2018Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Apr 2019 - 30 Apr 2021 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- RADIAN
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO50 6AD
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ35 South Hampshire
- Delivery Location
- Not specified
-
- Local Authority
- Eastleigh
- Electoral Ward
- Eastleigh North
- Westminster Constituency
- Eastleigh
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/8e8319fc-fa56-40b6-9cb1-f5f252c0e587
23rd October 2018 - Opportunity notice on Contracts Finder -
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-201e95a4-b27b-4004-8f70-5e5c49beb92a-2018-10-23T10:37:44+01:00",
"date": "2018-10-23T10:37:44+01:00",
"ocid": "ocds-b5fd17-201e95a4-b27b-4004-8f70-5e5c49beb92a",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "P/RAD 0676/2018",
"title": "Call Quality Monitoring - MARKET ENGAGEMENT",
"description": "Radian is seeking to engage with providers of call quality monitoring services to discuss its requirements prior to tendering. We have a 50+ seat contact centre with customer facing teams. A copy of the specification can be obtained by registering on Radian's e-tendering portal In-tend and expressing an interest in this project. https://in-tendhost.co.uk/radian/aspx/Home Please note that this stage is for market engagement only. Additional information: Please register your interest in this project via In-tend. https://in-tendhost.co.uk/radian/aspx/Home Is a Recurrent Procurement Type? : No",
"datePublished": "2018-10-22T10:21:56+01:00",
"status": "active",
"classification": {
"scheme": "CPV",
"id": "79900000",
"description": "Miscellaneous business and business-related services"
},
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79996000",
"description": "Business organisation services"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "so50 6ad"
},
{
"postalCode": "so50 6ad"
}
]
}
],
"minValue": {
"amount": 50000,
"currency": "GBP"
},
"value": {
"amount": 150000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure (below threshold)",
"tenderPeriod": {
"endDate": "2018-11-23T23:59:59Z"
},
"contractPeriod": {
"startDate": "2019-05-01T00:00:00+01:00",
"endDate": "2021-04-30T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services",
"documents": [
{
"id": "1",
"documentType": "tenderNotice",
"description": "Opportunity notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/8e8319fc-fa56-40b6-9cb1-f5f252c0e587",
"datePublished": "2018-10-23T10:37:44+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "tenderNotice",
"description": "Additional information on how to apply for this contract",
"url": "https://in-tendhost.co.uk/radian/aspx/"
}
]
},
"parties": [
{
"id": "GB-CFS-49425",
"name": "Radian",
"identifier": {
"legalName": "Radian"
},
"address": {
"streetAddress": "bishopstoke road, Eastleigh",
"locality": "Southampton",
"postalCode": "so50 6ad",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Vanessa John",
"email": "vanessa.john@radian.co.uk",
"telephone": "03001231567"
},
"roles": [
"buyer"
]
}
],
"buyer": {
"id": "GB-CFS-49425",
"name": "Radian"
}
}