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Workforce Solution - Transformation & Delivery Manager (CM)

British Business Bank

This public procurement record has 1 release in its history.

Award

18 Sep 2026 at 11:26

Award Notice
Summary of the contracting process

British Business Bank PLC procured professional workforce services through a Transformation & Delivery Manager for its Contact Management Project. The work covers delivery management, business analysis and implementation support for a centralised solution and operating model covering external contacts, interactions, organisations and relationship information across Capital Allocation and wider Investments teams. The wider programme includes business process analysis, requirements gathering, operating model design, technology configuration and implementation, plus governance, support and service management arrangements. The service is classified as the supply of personnel, including temporary staff (CPV 79620000), and falls within the services category. Delivery is required across London and Yorkshire and the Humber. The requirement was structured as a statement of work under a workforce solution programme.

This procurement has been awarded and is complete. It was a selective call-off from a framework agreement. Alexander Mann Solutions Limited was awarded the contract on 22 June 2026 for £116,000. The contract period runs from 1 July 2026 to 31 March 2027. The underlying tender deadline was 8 June 2026. The selected supplier is to provide the Transformation & Delivery Manager and associated delivery management, business analysis and implementation services for the Contact Management Project. The award is recorded as active, with the procurement outcome confirmed through the award. The opportunity was not reserved for small and medium-sized enterprises or voluntary, community and social enterprises.

For suppliers assessing future workforce requirements at British Business Bank PLC, this award demonstrates demand for senior transformation delivery capability supporting a complex business change and technology implementation programme. Credible providers would need to supply an experienced Transformation & Delivery Manager able to combine delivery leadership, business analysis and implementation expertise. Relevant capability includes analysing business processes, eliciting and translating requirements, designing an operating model, configuring and implementing a centralised contact management solution, and helping establish governance, support and service management. Experience of improving visibility and transparency of stakeholder relationships and opportunity pipelines across investment or similarly complex organisational functions would strengthen a future proposition. The requirement also indicates that the buyer uses a workforce framework and statement-of-work route, so suppliers would need to operate effectively through structured framework call-offs and provide dependable professional resource.

How relevant is this notice?

Notice Information

Notice Title

Workforce Solution - Transformation & Delivery Manager (CM)

Notice Description

A workforce programme offering professional, managerial, operational and administrative workers through a wide range of delivery routes, including statements of work (SOW). SOW: The Contact Management Project is an ExCo-prioritised strategic initiative intended to establish a single capability for managing external stakeholder relationships across the Investments function. The project seeks to address the current lack of visibility and transparency of external engagements, relationships and opportunity pipelines by implementing a centralised contact management solution and associated operating model. The project will deliver a consistent approach to managing external contacts, interactions, organisations and relationship information across Capital Allocation and wider Investments teams. In support of this objective, the project will undertake business process analysis, requirements elicitation, operating model design, technology configuration and implementation activities, alongside the establishment of governance, support and service management arrangements. Scope of services: The supplier will provide a Transformation & Delivery Manager. Providing delivery management, business analysis and implementation services to support the design, delivery and operationalisation of the Contact Management solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2043c85a-5e45-4bad-a940-dbc6d8e67ce9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c6d406df-5aab-4521-a6f9-a73680f4dacb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£116,000 £100K-£500K
Lots Value
Not specified
Awards Value
£116,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jun 20263 months ago
Contract Period
1 Jul 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Business Bank
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S3 8NH
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber, TLI London
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

ALEXANDER MANN SOLUTIONS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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