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GB-glasgow city: ECM Software Subscription and Technical Services

Student Loans Company

This public procurement record has 1 release in its history.

Award

18 Aug 2026 at 14:00

Award Notice
Summary of the contracting process

The Student Loans Company procured enterprise content management (ECM) software subscriptions and related technical services. The requirement covers software package and information-system services, including the addition of Arender licences under a later contract change. Delivery is for the organisation’s operations in Scotland, with the buyer based in Glasgow. This is a software and managed technical-support opportunity rather than a construction, hardware supply or general business-services requirement. Relevant suppliers are those providing ECM platforms, document and content-management software, software licensing, implementation support, system administration, integration, maintenance and specialist technical assistance. The requirement combines continuing access to software with technical services over a multi-year customer relationship.

The procurement is complete and was awarded to XMA Ltd on 17 September 2025. The award value recorded for the contract is £1,253,652.37 including the stated currency, while an update increased the total contract value to £1,406,701.12 through the addition of Arender licences. The contract runs from 19 November 2025 to 17 September 2028 and includes two extension options. The tender submission deadline was 13 August 2025. It was conducted as a tender for services, with the procurement method details recorded as not specified. The selected supplier is XMA Ltd. The contract is identified as an ECM software subscription and technical-services arrangement, with the tender classified under software packages and information systems.

This award indicates established demand from the Student Loans Company for ECM software licensing combined with ongoing technical capability, rather than a one-off software purchase. Suppliers considering comparable future work for this buyer would need to demonstrate reliable delivery of enterprise content-management platforms, licensing expertise and the ability to support additional products such as Arender. Credibility would also depend on capacity to provide sustained technical services, manage integrations and changes, maintain service continuity and support a large public-sector customer. The scale and multi-year nature of the arrangement favour suppliers with mature service operations, established software-vendor relationships and experience delivering complex information-system services. The buyer’s stated suitability assessment does not identify the requirement as suitable for SMEs or VCSEs.

How relevant is this notice?

Notice Information

Notice Title

GB-glasgow city: ECM Software Subscription and Technical Services

Notice Description

NOTE: This notice was updated on 18 August 2026 for the following reason: CCN001 - addition of Arender licences, increasing contract value by PS153,048.75. Modified using PCR2015 Reg 72b. Increased TCV from PS1,253,652.37 to PS1,406,701.12(3 years ECM Software Subscription and Technical Services with 2 extension options)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-20a10211-a7f2-4996-b4bb-6a8f944dbd41
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b812c590-b6f4-4b9d-88a8-7e9a1c7c8040
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,253,652 £1M-£10M
Lots Value
Not specified
Awards Value
£1,253,652 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
13 Aug 2025Expired
Future Notice Date
Not specified
Award Date
17 Sep 202511 months ago
Contract Period
19 Nov 2025 - 17 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Student Loans Company
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G5 8DF
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

XMA Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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