Award

Workshop Productivity Improvement Plan

METROPOLITAN POLICE SERVICE

This public procurement record has 2 releases in its history.

Award

03 Dec 2024 at 10:45

Tender

31 Oct 2024 at 09:30

Summary of the contracting process

The Metropolitan Police Service (MPS) has awarded a contract for the "Workshop Productivity Improvement Plan" to Munro David Associates Ltd. This project falls under the industry category of Technical Planning Services with additional focus on Customer Services. The contract involves short-term support to realign productivity and enhance customer satisfaction across three newly acquired motor vehicle maintenance workshops in London, United Kingdom. The tender process has been completed, with the award date being 3rd December 2024, and the contract period running from 2nd December 2024 to 14th February 2025. The total value of the contract awarded is £36,900.

This tender presents substantial opportunities for businesses specialising in technical planning and customer service improvement, particularly for SMEs (Small and Medium-sized Enterprises), as highlighted by the MPS suitability criteria. The focus on enhancing workshop productivity and customer experience can provide a valuable platform for businesses with expertise in operational assessment, data-driven improvement strategies, and customer-centric approaches. This contract allows businesses to showcase their proficiency in driving efficiency and satisfaction in a public sector context, potentially leading to further opportunities within the Metropolitan Police Service or similar public organisations.

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Notice Title

Workshop Productivity Improvement Plan

Notice Description

The MPS has acquired three motor vehicle maintenance workshops, including labour and equipment as part of an insourcing arrangement. An operational assessment has been conducted on all three workshops and the MPS are looking for short-term support to use current data to develop and drive the implementation of an improvement plan dealing with realigning focus areas towards output and how to exceed customer expectations through a customer centric approach. Additional information: Please send the SoR document with the completed evaluation assessment questions to: Michael.J.Carey2@met.police.uk. For any clarification requests, please contact: Michael.J.Carey2@met.police.uk.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-21421045-0a99-4d9b-a0c5-91ec7d454c01
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/15cd79c9-c5c8-4fc0-ab89-aad8a65431d5
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

71356400 - Technical planning services

79342300 - Customer services

Notice Value(s)

Tender Value
£15,000 Under £100K
Lots Value
Not specified
Awards Value
£36,900 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20241 years ago
Submission Deadline
8 Nov 2024Expired
Future Notice Date
Not specified
Award Date
3 Dec 20241 years ago
Contract Period
2 Dec 2024 - 14 Feb 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
METROPOLITAN POLICE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LILLIE ROAD
Postcode
SW6 1TR
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London

Local Authority
Hammersmith and Fulham
Electoral Ward
West Kensington
Westminster Constituency
Chelsea and Fulham

Supplier Information

Number of Suppliers
1
Supplier Name

MUNRO DAVID ASSOCIATES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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